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“A bit of retail Heal-ing...” 5 of 5 bubbles
Review of Heal's

Heal's
Ranked #235 of 708 Shopping in London
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Classic English furniture.
Liverpool, United Kingdom
Level Contributor
1,121 reviews
523 attraction reviews
common_n_attraction_reviews_1bd8 2,193 helpful votes
“A bit of retail Heal-ing...”
5 of 5 bubbles Reviewed December 25, 2013 via mobile

Heals sell great stuff for the modern home. Superb quality furniture sits alongside up to the minute kitchen and bathroom accessories and homemakers will get lots of good ideas here. Not cheap, but you get what you pay for. The store itself is impressive, too.

Helpful?
1 Thank Howi58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Visitor rating
    8
    4
    2
    0
    6
Date | Rating
  • English first
  • Japanese first
  • Any
English first
London, United Kingdom
Level Contributor
190 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 105 helpful votes
“Disgraceful company, never never again!”
1 of 5 bubbles Reviewed March 8, 2013

Used Heal's to try and buy a table, ordered in November for delivery for Christmas. It eventually arrived in February. All calls, emails, complaints - including a letter to the CEO were all completely ignored. Absolutely no customer service and, in fact, a complete contempt for the customer. They even have had the cheek to set up a customer feedback section on their website - that the customer cannot use!! They seem to have set it up, input a few comments themselves and blocked customer access. You would have thought this firm has a limited time on the high street, and good riddance.

Visited November 2012
Helpful?
4 Thank inikamozi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
340 reviews
82 attraction reviews
common_n_attraction_reviews_1bd8 539 helpful votes
“London's top furniture store”
5 of 5 bubbles Reviewed February 17, 2013

If you are after a new chair, bookcase, table or wardrobe in London then Heal's is well worth a visit. This is THE department store for high quality, well designed and often rather expensive furniture; even if not buying it's still a great place to get ideas. The cafe is one of the best department stores cafes that I've visited. I agree with the previous reviewer about the stunning building. The nearest Underground station is Goodge Street (Northern Line).

Visited July 2012
Helpful?
3 Thank Matthew303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
49 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“Beautiful Architecture”
5 of 5 bubbles Reviewed January 18, 2012

This is such a stunning building - from the facade to the spiral staircase, you can imagine what it was like to shop here throughout it's 200 year history. The product is also really lovely. There is even a gorgeous Peyton & Byrne cafe tucked away on the 1st floor.
I really recommend people to pay this store a visit

Visited January 2012
Helpful?
3 Thank arch_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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