Despite all the negative comments I must say my experience was good. Bought sofa in sale at reasonable price Was a bit put off by the paperwork in relation to purchase, access to property, and delivery arrangements -all seemed to favour the retailer over the customer. Initial customer service in shop not brilliant as sessional and apparent lack of retail knowledge (but nothing unusual these days wherever you shop). Eventually got reassurance and good service from more experienced staff. After that all went to plan. Good delivery arrangements; delivery staff able to get sofa through door of house and installed sofa to perfection. Credit where credit due to poor old Cargo!
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