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“Pleasantly Surprised”

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easyHotel London South Kensington
Ranked #376 of 838 Specialty Lodging in London
Northumberland, UK
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Pleasantly Surprised”
Reviewed May 15, 2008

Having read other reviews, I was quite nervous on arrival but pleasantly surprised with the friendly reception and the room itself. For our 1 night stay for a concert at the RAH it was all we needed. Clean, comfortable bed, great location, relatively quiet at night and the bonus of the 24 hr sainsbury's over the road. Admittedly we did pay extra for a window. The bathroom was very small but perfectly clean and did the job. Absolutely great if you just want a bed for the night and don't mind having no extra space. I wouldn't recommend a stay of a few nights or more. Would use again.

  • Liked — The location and quiet comfortable night
  • Disliked — Lack of space
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GemmaK77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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417 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Tampa, Florida
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 26, 2008

Check in was very fast and convenient. The attendant was more than willing to give us directions. The room was very small but for the amount of money I paid I can’t complaint. I had a disable room so there were no stairs for me, but the hotel has no lift. The TV had a very low screen resolution so the way that is set up is very hard to see anything. The room was basic clean by no means spotless.

  • Liked — The price I paid.
  • Disliked — The size of room
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank rcasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 1, 2008

Small. Very small. Within 5 mins, I’d dubbed it ‘The Crypt’. We stayed here for 6 nights in late January 2008 in a standard (windowless) room. The photos on their web site show more or less what you can expect – a TV you have to pay 5 UK pounds per 24 hours should you want to use it, a tiny bathroom (self-proclaimed on the door as ‘a tiny loo’), orange walls and a double bed surrounded by three solid walls.

The room was reasonably clean with bed linen and towels provided, but no soap or shampoo for the shower. Note that maid servicing (room cleaning, change of sheets and towels etc.) is optional at 10 UK pounds a pop. No breakfast or luggage storage facilities and no elevator, though we were on the ground floor so this wasn’t a problem.

Our biggest problem (apart from the small size of the room) was where to store our bags and clothing. During the night we had to keep our backpacks propped up against the entrance to the room to ensure we could sleep and get to the bathroom; though this really posses a fire hazard risk and I’m surprised it isn’t against the law. During the day we’d move the backpacks onto the bed – I’d hate to be doing this with a suitcase! Three clothes hooks are provided, but this was the only ‘storage’ available for anything. Basically, be very neat and tidy because there just isn’t room for a mess.

There is a light dimmer near the bed, and a switch high up on the wall to turn on the (useless) exhaust fan in the bathroom, though it would be nice if these were clearly labelled as to what they do... we started playing with them to work it out. (The fan switch was so high up I thought it might be a master power switch to the room).

The room is really close to a very large supermarket (with a fresh bakery good for a really cheap breakfast) and within a few mins of Earls Court and Gloucester Road tube stations. Check-out was 10am, which seems to buck the trend of most hotels that offer a 12pm departure time.

Overall this would be OK for an overnight stay, but I wouldn’t stay here for 6 nights like we did. I wouldn’t want to be claustrophobic either....

  • Liked — The price (cheap!), Location
  • Disliked — Size, Receptionist attitude problems, size, fire hazard, size (did I mention size?)
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Lord_Squishington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 20, 2007

I have previously written a review on this place praising it, however I stayed here for the second time the beginning of this month.

I knew it wasnt going to be the same as last time due to the immediate horrendous smell in the reception area.

The room we stayed in was a tiny room without a window, I cannot complain about the size of the room as I knew what to expect, however this hotel has gone downhill since my last stay, the shower curtain was mouldy around the bottom and smelt terrible, the whole bathroom appeared grubby, There was also a large amount of dust behind the television set.

Dont Stay here you can stay in the travelodge in holborn for a similar price.

  • Liked — Location
  • Disliked — Lack of Cleanliness
  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
4 Thank pw699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 7, 2007

Yes, we knew the room would be small, and that was something we were willing to live with. But we were shocked that the room was in such poor condition when we arrived. There was a big dirty watermark from a drink on the windowsill, dirty-looking linens, and a thick coating of dust on the walls and ceiling. On top of that, the toilet seat was completely disconnected from the toilet. We only used our room toilet in emergencies, but tried to use public toilets whenever possible. We complained about it minutes after arriving, and it was still not fixed two days later. The hotel wasn't able to give us a discount because of the inconvenience, but they did throw in a free TV remote. Considering the little time we actually spent in the room, being able to watch TV didn't really help us much.

The only nice thing I can say is that the hotel is located in a good neighborhood, a few blocks from the Tube and next to a large grocery store.

  • Liked — Leaving it
  • Disliked — The filth
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Suze612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 21, 2007

My husband and I stayed here the night before catching an early Eurostar to Paris and were pleasantly suprised.We wern't sure what to expect after reading some of the reviews so had quite low expectations.We had a windowless room(standard) on the lower ground floor and it was a perfectly adequate place to spend the night-all we wanted to do was watch a bit of tv and have a sleep before an early start in the morning and this served it's purpose.Both the room and the bathroom were very clean and the bed was comfortable.We actually had a bit more room than we thought we would have,the only downside being that there is no room either side of the bed to put drinks etc(3 sides of the bed touch the wall).The shower was nice and powerful though a bit on the small side.An average size towel is provided but no toilet roll(don't know if this is the same in all rooms or if we were just unlucky!)We also found that is was quite-we had no problems with noise.
The location is good-nice area,Sainsburys and Tube within 5 minutes walk.Receptionist was ok-not rude,just not over friendly.
For what we paid for this room we were perfectly happy with what we received and have already booked a room in January for when we go to a concert.
If you want luxury this isn't for you,but if you want a cheap,comfortable crash pad for the night then this is ideal.

  • Liked — Location and price
  • Disliked — Having to pay to watch tv!
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marksmissus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
Reviewed October 7, 2007

We stayed here last month, it was ok we had a room down stairs without windows. the room itself is what we expected but the hotel has very loud. Everytime a door shut it would rattle our room. the staff was ok but the location is great. i would stay there again just maybe get a room with a window.

Stayed September 2007
Helpful?
Thank preuss122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about easyHotel London South Kensington

Property: easyHotel London South Kensington
Address: 14 Lexham Gardens | Kensington, London W8 5JE, England
Location: United Kingdom > England > London > South Kensington
Amenities:
Hotel Style:
Ranked #376 of 838 Specialty Lodging in London
Price Range (Based on Average Rates): $
Number of rooms: 34
Official Description (provided by the hotel):
Located in London’s cultural hotspot and with easy access to London Heathrow airport, easyHotel South Kensington offers the ultimate London experience for business travellers and tourists alike. All bedrooms are air-conditioned, fully heated and equipped with wireless internet access (fees applicable) and en-suite bathroom. We pride ourselves in offering small rooms at very small prices where you only pay for what you need. ... more   less 
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Also Known As:
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EasyHotel London South Kensington England

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