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“Mount Mascal”

Mount Mascal Stables
Ranked #75 of 203 Outdoor Activities in London
Useful Information: Stroller parking, Activities for young children, Activities for older children
Attraction details
Useful Information: Stroller parking, Activities for young children, Activities for older children
Reviewed May 22, 2013

I enjoy riding at mount Mascal stables, it has excellent staff, facilities and horses. The horse that you ride gets suited for your height and weight for yours( and the horses) benefit. I would strongly recommend this stable for riding/livery. They have good grass fields for grazing, a field for their horses&ponies and a dry field for overnight turn out ( which gets supplied with hay) and all of the fields have water accessibilities.
I go to a boarding school and I bring my horse back there every holiday. And before I went to that school I kept him there. I have been riding at Mascals since I was six and I have never had a bad time there. I had private lessons when I started ( to get me up to date) and then I joined a group which I was in for 5 years. ( and my riding improved a lot because of that group) I also met many of my friends that I still know now. Mount Mascal trained my first horse for me and she was a delight ( I outgrew her and sold her) and they trained my second pony Logan, ( who is now a school pony because I go to a boarding school) and they provide a stable for my horse when I come back from school.
Mount Mascal is an exhaling stables

8  Thank LeahAndCannae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 - 23 of 50 reviews

Reviewed April 26, 2013

The facilities at Mount Mascal are good.

However, the place (to my untrained parents eyes) does suffer from potentially dangerous overcrowding (during lesson times) in both the indoor and outdoor schools.

In addition, many-a-time our children have had 1 hour paid lessons and in reality received ONLY about 20-30 minutes riding time.

Mount Mascals has had some very good instructors in the recent past, but too many of the current crop of instructors just seem content to stand in the centre of their lesson, chewing the fat, checking their iPhone, and gassing with other instructors!

Lesson fees are also quite high (bearing in mind the above).

Staff in our opinion also let the side down - brusque at best!

8  Thank Dwyer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mascal M, Owner at Mount Mascal Stables, responded to this reviewResponded May 24, 2013

Firstly, we would like to thank Dwyer H for the positive comment regarding our facilities which are among the best in the UK for the provision of riding school and livery services. With regard to the concerns expressed regarding arena space, instructors and lesson prices. It is disappointing to have negative feedback but we are always grateful when clients take the trouble to point out where we might look to improve their experience. We complete a full review and we would now like to respond as follows:

We have on previous occasions been questioned about how we work with more than one activity sharing one arena. And we understand that, to untrained parental eyes, our arenas can look busy. We achieve excellent standards of safety in a number of ways including but not limited to: division of arena space into designated areas; staff and leaders to rider ratios; rules and procedures for safe practice – which may not be easily observed by an onlooker but are clearly understood and communicated between staff on duty; continuous risk assessment.

Our standard session times allow for either 30 minutes or 50 minutes riding time and we take ‘riding’ to mean all aspects of the process. From approaching the pony and mounting to dismounting and leaving the arena safely. The time may include some learning at halt, for example, to explain theory and to try exercises to improve balance and position.

Our staff are qualified and experienced with a reputation for outstanding dedication to the well-being and enjoyment of all our clients and the ponies in our care. Their broad range of interests and their energy and enthusiasm enable us to offer a spectrum of services we believe are second to none. They all benefit from on-going training and personal development opportunities. Our preferred position for instructors teaching in the arena is to stand in the centre or walk alongside the pony where this may be helpful. With regard to phones. On occasion – during busy periods and in the case of emergency – liaison between the office and staff may be via mobile telephone. But use of mobiles for any other reason while at work is strictly forbidden. Similarly, instructors do need to communicate in person to each other during lessons. Again, this is for professional purposes relevant to their work and not of the personal chit chat variety. Rules and procedures are strictly enforced and staff may be subject to disciplinary proceedings in the case of breach.

Our motto is ‘Horsemanship for All’. Our record of success and growth over nearly five decades from small beginnings to become one of the UK’s most successful riding school and livery yard businesses has been based on best equestrian and commercial practices. Our fees represent excellent and true value when compared with those at other riding establishments. Check out the following options which are all priced at just £18 per child:

We hope Dwyer H visits Mount Mascal Stables again soon and is pleased with our services and standards. In the event of any concerns, we would ask them to refer to the office in person immediately to help us to address problems straight away.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2012

mount mascal is a great yard. yes the ponies are tied to a fence all day but the fences have shelters so the horse can stay dry. also they get fed and waterd by the helpers who are round the yard most of the day. as being a rider, pony clubber and livery i know that the staff make sure you stay safe during the day. the stable ponys are well kept. mucked out and fed daily. and as for the feild ponys. the filed does get boggy with the horried weather but a couple of times a week the tractor comes out to flatten the ground. and during the summer its flat, dry ground. but there is also a water trough all year round. and hay. also the riding school would get busy as it is a popular place. the way i found was to book an early or late lesson. also may of the school horses are popular so they would be tired, but get breaks at 1pm-2pm and also have the hole night to themselvs. and to say they are mistreated is unfair! i recentently baught one of the ponies Shandy she is known for having one eye - she was not mistreated she was very well kept and was allways left with a rug on when it was cold. and for those people who say the horses are unsafe since i baught shand i have found out she is roadsafe, woodsafe behaves in new inviroments, trailers well and clips & shoes good. i know that does not apply to all of there ponies. but i'd say 99% of them are safe kind loving and a good ride. as as compared to many of my old yards counting ' mount rover liegon' in welling ' timber tops' swanly and 'moughtingham farm' in moughtingham it is well run, has good toilet and food facilites. and if you compare all the discounts you get from pony club and things like that its actully rather a good price. they also have great childerns partys and gymcarna's and the actitives coming up this summer are good looking too !

9  Thank XXXlilriderXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012 via mobile

I have ridden both of these horses at Mount Mascal and can only guess this commenter bigged up her own abilities when filling out the questionnaire. Fudge is a lovely laid back horse and a joy to ride, and Matrix has been reliable both in lessons and out hacking when I have ridden him. horses are animals not robots and can be spooked. I would suggest you ask for ponies if you are nervous on big horses. Your own nervousness of their size probably contributed to their behavior.

2  Thank AliAl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2012

Well I have been riding for a while now with my brillaint instructor nacey she has teached me so much and still I will learn she also gives me courge.Soon after I done my d test I started helping there (: which was a dream come true to be around the animal I love the most. I have mad so many friend there :ollie,lloyd,abbiagal,esme ,nona oliva ,amy and many more we all love helping there. And most of us want to be instrutor there when we grow up (: more dream come true believe me. Gracie(((:::

3  Thank GLHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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