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“Superb location for business or pleasure!” 4 of 5 bubbles
Review of Park Plaza London Riverbank

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Park Plaza London Riverbank
Ranked #391 of 1,087 Hotels in London
Devon
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Superb location for business or pleasure!”
4 of 5 bubbles Reviewed August 6, 2007

This is a lovely modern hotel efficiently run. Friendly staff, eager to please.
Rooms are very comfortable, very clean and well appointed. Plasma TV/DVD/IT access as standard.
Large bathroom with full size bath/shower PLUS level access walk in shower.
We booked an 'executive room' without knowing the benefits. MIneral water, fresh fruit, biscuits, all day refreshments in an executive lounge, drinks & canapes between 6pm-8pm and a quiet breakfast room. I throughly recommend this to everyone!!
Fantastic cocktails served with a variety of complimentary nibbles - olives, chilli crackers, mixed nuts & savoury biscuits. Both restaurants looked lovely. Unfortunately we did not try 'Chino Latino' but it looks fab and there were people waiting for it to open! We ate in the other restaurant (cannot remember the name right now) three different meals, all very impressive and reasonably priced.

  • Liked — The unexpected 'executive benefits'!
  • Disliked — Non opening windows - noisy air conditioning!
  • Stayed July 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank FredaNirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Gloucester
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed August 6, 2007

Was booked into this hotel as I needed to give presentations nearby early the next morning. Arrived late so was "upgraded" to a suite (Rm 303). Should have guessed all was not well when girlfriend asked, when I phoned home, "What's that noise ?"

The train noises stopped at 00:40 in the morning - they started again at 04:40. Looking out in the morning I was able to see the earwax of the traindrivers as they used the seven track railway just outside the window.

The conclusion to this tale is that half the hotel should be called Riverside the other side Trackside.

Oh yes and there was no iron in the room.

  • Liked — leaving
  • Disliked — the train noise
  • Stayed July 2007, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank emdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 1, 2007

Stayed in an executive room via a special offer on Travelzoo, was able to check in on arrival at 9.30am as the room was ready and found the room to be comfy with dressing gowns/slippers, fruit, vanity items, water, coffee etc. Air con was lovely as the weather was hot so great to cool down after a sticky day at the cricket. Bar was very trendy with attentive staff, had a great nights sleep with cool room with air con and it was very quiet, we heard nothing all night and I am a light sleeper. Was given a choice of breakfast in Executive suite which was continental or restaurant downstairs for a la carte also included in our package so we ate downstairs, the breakfast was lovely and really set us up for the day. Vauxhall tube is about a 5 min walk which then takes about 15 mins to central London.

  • Liked — Comfy room, great facilities
  • Disliked — No view from our room but we were never really there anyway
  • Stayed August 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank clairebear_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staffordshire
2 reviews
4 of 5 bubbles Reviewed July 23, 2007

Organised a special trip to plaza for my husbands 40th birthday surprise. Booked the executive package with all the trimmings. River view room was fantastic looking down the Thames . Room was spacious and comfortable we had room service and the food was wonderful and not to over priced. We had a few niggles like on the second day we could not get into our room so we had to go and get key card changed the coffee etc wasnot refilled when the room was cleaned no newspaper etc these are only small complaints but at a four star hotel they really should get it right. The staff were very polite. Enjoyable stay

  • Liked — location views
  • Stayed July 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank kasstaffordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 10, 2007

Overall a pleasant stay, had an executive room, ask if River or Railtrack view, £25 per night upgrade for River view which is worth it. One problem, very poor sound proofing between rooms, could hear upper floor talking etc most of the night and next doors TV at 6.30am in the morning. If you are a poor sleeper, I would not recommend this hotel but very good location for most attractions, such as the London Eye etc.

  • Stayed July 2007
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank londonvisitEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 6, 2007

Terrific location near London's Waterloo Station, across the river from Parlament, Big Ben, etc. Also near London Eye and both Tates. New facilities, very comfortable rooms, nicely appointed.

  • Liked — Location, value, accomodations
  • Disliked — NA
  • Stayed July 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank beinnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed June 29, 2007

We stayed at this hotel for one night in June 2007. Upon check-in we were asked if we would like to upgrade to a room with a view for an extra £50. The upgrade included breakfast served in the Executive Lounge on the top floor. We thought that this sounded like a good deal so we upgraded.

The view from our room was amazing - we looked out on to the Thames and could see the Houses of Parliament really clearly from our window. Our friends had a room facing the opposite side of the hotel and they looked out onto train tracks and were kept awake at night by the noise from the trains.

The room was large for a London hotel and the bathroom was enormous! The decor was modern and the room was very clean.

The only bad thing during our stay was that the breakfast in the Executive Lounge was the worst I've ever had in a hotel. There was no hot food available when we arrived, other than some burnt looking baked potatoes!? The cold selection of food was extremely limited and they seemed to have run out of juice completely. Eventually some Eggs Benedict arrived and were put out on the buffet. Unfortunately these were stone cold and were simply placed over a small flame in an attempt to heat them up! All in all very disappointing and we felt a bit cheated. Our friends had breakfast in the main restaurant and it sounded great - so be warned, if you have a package that includes breakfast, see if you can eat it in the restaurant rather than the Executive Lounge!


  • Liked — The view from our room.
  • Disliked — The breakfast - plus the bar area downstairs was freezing!
  • Stayed June 2007, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KOHG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza London Riverbank

Property: Park Plaza London Riverbank
Address: 18 Albert Embankment, London SE1 7DP, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#272 Business Hotel in London
#276 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Official Description (provided by the hotel):
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London Riverbank England
London Park Plaza
Riverbank Park Plaza London

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