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“Great stay... no buts”

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Park Plaza London Riverbank
Ranked #392 of 1,076 Hotels in London
Reviewed September 3, 2008

Stayed here for two night... was upgraded to riverview without request... simply stunning. Staff was helpfull and professional at all times. One of the most stylish, and cutting edge hotels in London...

Chino latino restaurant highly recomended, one of the best dining experiences in a long time (bring cash).

This has been my fourth stay, (on one occasion Amy Winehouse was also a guest at that time, altough not much was seen of her) and each time this hotel has surpassed my standards, truly worth the premium...

  • Stayed: August 2008, traveled on business
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Thank none123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,616 - 4,622 of 5,429 reviews

Reviewed August 26, 2008

I just got back from a 1 week stay at this hotel and I was pleasently surprised by this modern, clean, quiet and friendly staffed hotel. I highly would recommend staying at this hotel and it's worth the extra few $$. The location was very convenient to everything...tube, busses, Eye, Big Ben and there was a small convenient store next door to the hotel which was not over priced and was great for picking up snacks and bottled water. Cash station is right next door to the hotel as well. Telephone booth in front of the hotel. A pub and few other restaurants were located about a block down as well. Recommend the Portugese restaurant, good food. Just don't be surprised but there is a male Gay bar as you go towards Vauxhal Station but it didn't seem to be happening until after 10pm. Did not know it even existed until walking back to the hotel from the tube one night. The rooms are a bit small but the bathroom was great....very big and very clean. It had a separate tub and shower and plenty of counter space. We got the breakfast package as well and the buffet every morning was properly served...no matter what time we went down to eat they always had plenty of food and the service was top notch. The wait staff was alert and polite and quickly responded to personally seat us and serve us coffee/tea. The whole hotel is extremely modern and updated and clean. I have to say this hotel did nothing wrong. The entire staff from the front desk to the restaurants all made our stay comfortable and I would definately stay there again and recommend it to any of my friends that are visiting London. This hotel I give an A+ in all areas.

  • Stayed: August 2008, traveled with family
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1  Thank QTGirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2008

The location of thiis hotel is ideal for a visit to the london eye and other top attractions. Located alongside the Thames near the Lambeth pier/ bridge it took us a gentle ten minute walk to the London Eye and this was with a 4 year old and 2 year old in tow. . The checking in was very quick and simple and the staff were all very friendly .The concierge desk was very busy but they are very efficient and know their stuff so don't be affraid to get as much information as you can .Our stay was part of the executive package and our room was very spacious, clean and modern.The executive lounge was closed but executive packages were still catered for in the lower lounge area . This was a very nice experience with complimentary drinks and canapes. It was very relaxing and the staff were very accommodating and efficient. Breakfast was served in the Latino restaraunt and and A la Carte menu was on offer. Once again all staff were very efficient and friendly. The breakfast was very nice with a good choice for adults and children. Overall we were very pleased with our choice of hotel, it covered everything we wanted from a good location to hotel amenities and we highly recommend this hotel. Thanks to all the staff for ensuring our visit was so enjoyable. .

  • Stayed: August 2008, traveled with family
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Thank martins3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2008

Stayed in this hotel for two nights and it was super. On the other side of the river from most of the attractions but was easily accessible by the tube. The room was spotless and very modern with great attention payed to detail. Lovely toiletries, fruit plate, slippers etc provided and we were just stying in thier basic room! View from the hotel over the river at night is really quite beautiful. Some of the rooms at the back of the hotel are perhaps a little close to a railway line, so when booking I would suggest that you ask for a room at the side or front. Great service in the bar downstairs, although a little pricey - around £17 for two spirits and mixers. Overall I would recommend this hotel to all and will make a point of returning myself.

  • Stayed: April 2007, traveled as a couple
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Thank MissFairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2008

I stayed one night in this hotel in early July with other colleagues. The bedrooms were lovely and it is a real pleasure having a separate shower and bath rather than the usual over bath shower common in many London hotels. The pillows were the most comfortable I have had in any hotel and would have really liked to bring one home! Breakfast was good and freshly cooked. My room overlooked the rear of the hotel so it wasn't good but for one night it was fine. I didn't have dinner in the hotel but my colleagues did and said the food was very good.

My only gripe was the long wait we had to check in to the hotel. It got to the stage where staff brought drinks for those in the queue so not an ideal start if you are on holiday or in a hurry to get to your room.

I would stay here again but perhaps try and get a room with a river view.

  • Stayed: July 2008, traveled on business
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Thank Scarrface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2008

I stayed here for several weeks on business and had a thoroughly pleasant experience. The staff was helpful, food was good, and price reasonable (all things considered for London). Location was good in its own way (close enough to walk across the bridges to see the sights, but not right downtown with the hordes of tourists).

I met two very nice HR staff from the hotel who were extremely hospitable and friendly. That experience made me respect the high caliber of staff the hotel attracts which is apparent from the courtesy and professional with which they carry themselves.

Overall, five stars. Couldn't ask for much more in a hotel

  • Stayed: July 2008, traveled on business
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Thank londonreviewer08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2008

We stayed as a family in this hotel for 12 days partly business partly private. The hotel is great, luxery rooms. very pleasant staff working the hotel. rooms are clean. we really enjoyed staying in London fro such a long period

  • Stayed: July 2008, traveled on business
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Thank snfkl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#272 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
Price Range: $145 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Official Description (provided by the hotel):
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London Riverbank England
London Park Plaza
Riverbank Park Plaza London

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