Hotel appears posh and rooms well equip and modern. Lack of care however given to special request. This was an engagement break… the hotel were notified before, however they gave no option of being able to purchase something nice to put in room, offered nothing extra and put us in a room with a view of another room… hardly a romantic view in comparison to what others have got. No care or consideration was given to us for such a special occasion. More attention seems to be given to the “upper market” guests.
We hit breakfast at “peak” time. However it would seem that they couldn’t handle the pressure of having a couple of people in a queue and therefore upgraded us to the posher breakfast room with table service etc. Recommended!.
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- Also Known As:
- Park Plaza Riverbank London Hotel London
- Park Plaza London
- London Park Plaza
- Riverbank Park Plaza London
- Park Plaza Riverbank London England