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“Great location for the O2”

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Holiday Inn Express London - Greenwich
Ranked #332 of 1,063 Hotels in London
Barbados
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great location for the O2”
Reviewed May 29, 2014

This hotel is very clean. Stayed there one night because I was attending a concert at the O2. A very pleasant walk to the O2. There is an IMAX cinema and restaurants in walking distance and you can take the bus down to the town in just a few minutes. Would definitely stay there again if I was attending anything at the O2

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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essex
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2014

Stayed here to attend a concert at the O2 - as did many many others
Room okay, breakfast a farce, way too many people, not enough food, plates/cups/glasses
On returning from the concert the bar could not cope with the people, and there was no way enough staff to cope with the amount of customers
Lifts in the hotel, rather silly, as you have to get a lift to reception, so at times could be a long wait

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzanne t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review, June 5, 2014
Dear Guest,

Thank you very much for taking the time to write a review about your recent stay with us. Your opinion is very important to us as it enables us to continually improve our standards.
I was so sorry to read your disappointment with regards to insufficient number of staff on the bar. I have taken your feedback on board and would like to assure you that necessary steps are being taken in order to avoid the same situation in the future.
Our breakfast buffet is a self-service buffet and at certain times can be very busy. We try to ensure that waiting times are kept to a minimum and notices are placed on the front desk as well as in the lifts in order to avoid queues during the breakfast service.

I would like to take this opportunity of offering you my personal apologies for the inconvenience you experienced and hope to welcome you again in the near future.

Kind Regards
Paulina Poskrobko
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2014

Booked this Hotel as it was walking distance to the O2, we were seeing Katy Perry in concert. Have to say, the staff were extremely pleasant, the rooms were clean and well equipped and the Breakfast was very nice. The staff at Reception that we met were very friendly, as was the Gentleman in the Breakfast Lounge in the morning. Very pleasant stay, and will use this Hotel again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review, June 5, 2014
Dear Guest,

Thank you for your positive comments about Holiday Inn Express London Greenwich.
It is very encouraging to see that you enjoyed your stay with us.
I will be passing your comments on to our reception and breakfast staff and I can assure you they will be happy to know you were well looked after.
We hope that we get the chance to welcome you back should you decide to visit Greenwich.
Kind regards,

Paulina Poskrobko
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2014 via mobile

Lovely location, 15-20 minutes stroll from the 02 which is why we stayed. Very accommodating and clean.
Will happily stay here again..... Already waiting to book my next visit :-)
Only downside is not much of a variety of menu options for evening meals.... However.... The breakfasts were brilliant :-)

Stayed March 2014, traveled with family
Helpful?
Thank D-O-4790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgend, Wales, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 27, 2014 via mobile

Stayed here for 2 nights.... Great staff, clean comfortable rooms, good breakfast, 10 minute stroll to tube and cable cars..... slight problem with air conditioning on arrival fixed within five minutes. Would not hesitate to come back again or recommend to friends

Stayed May 2014, traveled as a couple
Helpful?
Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review, June 5, 2014
Dear Guest,

Thank you for your lovely comments following your recent stay with us at Holiday Inn Express London Greenwich.
I am delighted to read that you enjoyed the location of our hotel as well as our free breakfast. It is also encouraging that our staff had quickly and efficiently resolved the issue with air conditioning unit.

It would be a pleasure for us to welcome you again here at Greenwich in the near future.

Sincere regards,
Paulina Poskrobko
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston upon Thames, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2014

Stayed here for 3 nights for an event at the O2 arena. Hotel is lovely and clean. All the staff were lovely and friendly and were very quick to answer any questions and sort any problems. When we checked in I asked if the correct amount of extra pillows requested had been placed in our room and the required amount and they hadn't but within 2 mins of us being in the room they were brought to us which was great. We had a small technical hitch with the shower but was sorted within 5 mins. The room was nice & clean, bed was a little soft for me personally but did not effect my sleep so not really a problem. The quilts were so big and fluffy they felt like a cuddle. The bathroom was nice and clean and I do love the bathrooms with the double doors so it can be either one big room or just the door on the toilet so others can still use the bathroom while toilet is in use.
It is about a 10-15 walk to the arena which personally I don't mind but there is also a bus that goes right by the hotel upto Greenwich station which is right next to the O2. Breakfast was it's usual lovely self although I was a tad selfishily dissappointed that there was only croissants for pastries unlike other holiday inn express's I have stayed in. I would definitely stay again and recommend to others

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 25, 2014

Stayed here one night (Sat) for a concert at the O2. Photo shows put it right next to the O2 when in reality it was a good 25 minute walk, buses go regularly (24/7) from North Greenwich station to the Odeon cinema complex just up the road so had no problems getting there but only walked once in 28C heat with luggage!!

Hotel itself was fine although they only had 2 small lifts, room was of a good standard, beds were very bouncy but comfortable. Was some traffic noise despite asking for a quiet room but when you see its location it makes it very difficult to be quiet.

Breakfast was better than expected for an express and kept me going. Would use again for a concert at the O2 or a visit to North Greenwich but would use buses for sure!!

Room Tip: Higher the better, on a quieter side of hotel
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WayneHalifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review, June 5, 2014
Dear Guest,
Thank you very much for taking the time to post your comments regarding your recent stay with us.
I am very glad to hear that you found our staff very polite and helpful. In terms of distance to The O2, I would like to thank you for mentioning that there are many buses available for guests who do not wish to walk. We also have the facility to book taxis from the hotel to The O2 and also arrange for collection at the end of the event to avoid walking back should our guests wish to.
I am also very pleased to read that our rooms as well as free breakfast have met your expectations.
Once again, thank you for your review and I hope we have the pleasure of welcoming you back to the hotel soon for a return visit.

Sincere regards,
Paulina Poskrobko
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London - Greenwich

Property: Holiday Inn Express London - Greenwich
Address: 85 Bugsby's Way | Greenwich, London SE10 0GD, England
Phone Number:
Location: United Kingdom > England > London > Greenwich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#350 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express London - Greenwich 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Choose Holiday Inn Express London-Greenwich, the closest hotel to the O2 Arena. You can see the O2 Arena and the sparkling lights of Canary Wharf's high-rise offices reflected on the River Thames from our modern hotel. Holiday Inn Express London-Greenwich is conveniently located just off the A102 and 15 minutes by car from London City Airport. Stroll to the nearby O2 Arena for sports events and big-name concerts or catch an Underground train into central London from North Greenwich station, 10 minutes' walk away. Holiday Inn Express London-Greenwich is a handy base for business, 15 minutes' drive from exhibitions and conferences at ExCeL. We have plenty of parking space and a self-service Business Centre open 24 hours. Host a workshop for up to 35 people in one of our 2 modern meeting rooms. Underground trains from North Greenwich station speed you to central London sights like majestic Buckingham Palace. Stay local to set your watch at Greenwich's hill-top Royal Observatory. Children under 18 stay free in our family rooms, making us a good-value choice. Help yourself at the inclusive hot breakfast buffet in Holiday Inn Express London-Greenwich's bright Great Room. Choose from our range of bar meals and mingle over drinks in the Lobby bar. Free Wi-Fi available throughout. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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Holiday Inn Express London - Greenwich England

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