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“Perfect Hotel for What We Needed”

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Holiday Inn Express London-Swiss Cottage
Ranked #292 of 1,077 Hotels in London
Certificate of Excellence
Reviewed September 4, 2013

The hotel is located a block from the Finchley Rd. Tube stop and is also a stop for the National Express bus from Stansted airport to London, Victoria. We arrived rather late but were able to find some grub across the street: pizza, Chinese etc. We chose Chicken Cottage and were able to get a thoroughly satisfying fast food meal for a good price. The Hotel was spotlessly clean, the room comfortable. The breakfast (included) was one of the best of that sort I have had. There were ATMs close by. We were able to check in for our flight home to the US and print boarding passes although the process involved emailing the passes to the Hotel and having them print them for us. WiFi was not free. It worked for us.

  • Stayed: August 2013, traveled with family
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Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 10, 2013

Dear Barbara D, Thank you for taking the time to post your 5-star review of our hotel.
Really pleased to hear that your stay was perfect and that the local food facilities met your requirement. We are glad that the staff members were able to assist you when printing your boarding pass. In the meantime, your comments have been noted of the free Wi-Fi. We are pleased to announce that all UK Expresses from September the 9th are now providing free Wi-Fi for all of our guests.

Kind Regards,
Hasina B. Sales and Reservations Manager

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470 - 476 of 1,166 reviews

Reviewed September 3, 2013

Got a great IBM employee rate. Large and clean rooms. Bathroom was roomy and had good stock of towels. Beds and pillow were a bit firm for my liking, ok for a couple of nights. Front desk were very welcoming and helpful and accommodating. We were a party of 15 with 7 rooms booked. Good hot English style breakfast was included. Breakfast area was very clean.
Location is a bit out of center of London but still had lots of small shops and restaurants within walking distance. Metro/subway stn was a 1 min walk from the hotel, just a few metro stops away from Piccadilly Circus. Overall, a comfortable stay.

  • Stayed: August 2013, traveled with family
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1  Thank OM-Travels67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 4, 2013

Dear Orchidea M,

Many thanks for posting your review on Tripadvisor.

We value feedback from our guests as it helps us to continuously improve our product & services.We are pleased that the location of our hotel was convenient for you and that you had a comfortable stay. Moreover we are delighted that you felt you received the kind of service which merited a 5 out of 5 mark.

We hope to welcome you back when you are next in London

Kindest regards

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Reviewed September 3, 2013

We stayed here for 2 nights June 26th 2013 - June 28th 2013 and used it as our base to sight see London. It was in a great location and right near the tube which allowed us to get around with ease. The breakfast was great and there was plenty of it. The staff was friendly and very helpful with finding a place i could access milk for my son. The only downfall was that the rooms were small and it didn't have a fridge in the rooms but it was explained it's because its a Holiday Inn Express which means less amenities.

Our room was street facing and i can definitely say that I couldn't hear any street noise.

  • Stayed: June 2013, traveled with family
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Thank Domenica2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 10, 2013

Dear Domenica2, Thank you for taking the time to post your 4-star review.
Really pleased that you loved the location and glad the breakfast met your expectations.
We are happy to hear that the staff were helpful and friendly during your stay and were able to provide assistance when required.
We are delighted to hear that you had a good night rest while staying with us.
We look forward to seeing you in the future.

Kind Regards
Hasina B. Sales and Reservations Manager

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Reviewed September 3, 2013 via mobile

This hotel is perfectly placed about 3 minutes walk from Tube station. There are shops, a supermarket, restaurants and a cinema across the road. The room was small but very clean. The breakfast was adequate and the staff were very helpful. For the price id definitely stay here again

  • Stayed: September 2013
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Thank Nursie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 10, 2013

Dear Nursie11, Many thanks for taking the time to post your 5-star review of our hotel.
We are delighted that the location of our hotel was perfect for your stay and the staff were friendly throughout your time with us. We thank you for your comment, it has have been noted and will be passed onto the Housekeeping Manager.

We look forward to welcoming you again in the near future.

Kind Regards
Hasina B. Sales and Reservations Manager

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Reviewed August 27, 2013

Great location for visiting central London. Close to tube station, managed to get our car parked for £20 for 24 hrs behind hotel. Good size room, great air con. Fab breakfast, great value, very helpful staff

  • Stayed: August 2013, traveled with family
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1  Thank littlefour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 10, 2013

Dear Littlefour, Thank you for taking the time to post your 5-star review of our hotel.
We are thrilled to hear the hotel met your expectations in every way to make your stay enjoyable; we will share your comments with our team members.
We look forward to seeing you again in the near future.

Kind Regards,
Hasina B. Sales and Reservations Manager

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Reviewed August 26, 2013

I booked a double room for 1 night and I was given a rear facing double room. It was very comfortable indeed. The room was spacious, very quiet and I was given a late checkout free of charge. The staff were perfectly polite and friendly and I can say that I definitely be staying here again in the future in my trips to London

Room Tip: as for a rear facing room as they are very very quiet
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  • Stayed: August 2013, traveled solo
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Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 10, 2013

Dear Phillip M, Many thanks for letting us know about your recent stay at the Holiday Inn Express- Swiss Cottage. We enjoyed reviewing your very positive comments and are pleased that you found our facilities and staff satisfying.
We look forward to seeing you in the near future.

Kind Regards,
Hasina B. Sales and Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

Although it looks a little way out from Central London, the hotel is easy to get to, take the Jubilee Line (or Metropolitan) to Finchley Road and turn left from the station exit. Cross the road using the underpass and then turn left, hotel is about 100 yds on right. Very welcoming staff with a quick and efficient check in. Rooms were standard HEI size but perfect for a night or two. Comfy bed with a choice of pillows, decent shower with shower gel and/or shampoo provided.
This hotel is on a busy road so ask for a quiet room at the back, beware that there is a charge for the Wi-Fi, some other hotels include this in their charge so bear this in mind when comparing prices.

Breakfast is adequate, not a full cooked breakfast, sausages or bacon depending on the day, scrambled eggs and beans but there was a good choice of fruit, cereals and pastries etc.
Would definitely stay there again,

Room Tip: Ask for a quiet room at the back if possible
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  • Stayed: August 2013, traveled as a couple
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Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hasina B, Front Office Manager at Holiday Inn Express London-Swiss Cottage, responded to this reviewResponded September 10, 2013

Dear KP0608, Many thanks for letting us know about your recent experience of our hotel.
We are pleased that during your stay with us the facilities and services met your needs
We appreciate your comments with the Wi-Fi and are pleased to announce as off from the 09th September 2013 all Holiday Inn Express in the UK will be providing free internet access to all our guests. We are looking forward to welcoming you again in the future and hope you enjoy the facilities of the free Wi-Fi.

Kind Regards
Hasina . B Sales and Reservations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express London-Swiss Cottage

Address: 152-156 Finchley Road, London NW3 5HS, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#128 Family Hotel in London
#220 Business Hotel in London
#254 Romantic Hotel in London
Price Range: $116 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London-Swiss Cottage 3*
Number of rooms: 79
Official Description (provided by the hotel):
Experience the enjoyment of a warm welcome & benefit from convenient location at the Holiday Inn Express London-Swiss Cottage – 7 minutes from central London.This newly renovated, contemporary hotel, has excellent transport links being adjacent to Finchley Road Tube station. Finchley Road & Frognal overground station is also only 3 mins walk from the Holiday Inn Express London-Swiss Cottage. National Express coaches serving Stansted & Luton stop directly outside the hotel. Enjoy sightseeing & the culture London has to offer by hopping on an 82, 113 or 13 Routemaster bus.Attentive, friendly & multi-lingual staff are waiting to welcome you 24 hours a day to make you feel comfortable and at home by providing you with information about the local area & beyond.Begin & end your day in friendly, sociable surroundings - Start your day with our compliments with free Continental Breakfast & a selection of hot items from the buffet.Relax & unwind after a day’s business or sightseeing in our Cocktail Lounge by enjoying a leisurely drink or one of our speciality hot beverages.42" plasma screens keep you up to date with current affairs and sporting events.Holiday Inn Express London-Swiss Cottage has one naturally lit, fully air-conditioned meeting perfect for business meetings for up to 25 people. Our lobby area with wireless internet serves as a break out area for lunches and offers secluded areas suitable for private meetings.The Holiday Inn Express London-Swiss Cottage is two train stops from Lord’s Cricket Ground, 4 stops from the West End, Theatreland & central London. It is one train stop from Wembley and with excellent transport links, Westfield (White City & Stratford), Earls Court, Heathrow Airport, Hampstead, Camden Market, Kings Cross St Pancras (Eurostar) and Euston are all in easy reach.When travelling by car, the Holiday Inn Express London-Swiss Cottage is conveniently located outside the congestion zone. Our hotel has limited on site parking. ... more   less 
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Also Known As:
Holiday Inn Express London-Swiss Cottage Hotel London
Holiday Inn London
Holiday Inn Express London-Swiss Cottage England

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