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“Ideal For the O2”

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Novotel London Greenwich
Ranked #247 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Exeter, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Ideal For the O2”
5 of 5 bubbles Reviewed February 27, 2013

We recentley stayed at this hotel whilst visiting London for a concert at the O2. It was ideally situated for our stay. The room was clean and the facilities were of a high standard. We had a family room for 4 and there was plenty of room.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank welly3007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril V, General Manager at Novotel London Greenwich, responded to this review, March 5, 2013
We are glad you enjoyed your stay and thank you for the positive comments which I will pass onto the staff.
Hopefully see you back here in the near future.
Kind Regards.
Cyril VOURC'H-PAPON
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,830 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Oxford, UK
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed February 24, 2013

We stayed in this Novotel as part of a trip to London to see family and go to the theatre in Essex, and chose it because of its price and convenient location.
The Hotel Carpark is small, but we were able to find a place despite arriving after 11pm. Given the difficulty of parking in Greenwich, this is a great asset to the hotel.
Our room was on the 4th floor, very quiet, even though it overlooked the main road. Good view of the Almshouses opposite, which gave an indication of historic Greenwich, yet also very convenient for the DLR and Overground stations, and an easy 5 minute walk into the centre of Greenwich itself, which is well worth a visit.
The facilities were good and clean, and the mattress firm and we enjoyed a very peaceful night's sleep.
We didn't take the breakfast - it did seem a bit pricy at 16.95 for a Continental Breakfast, or 18.95 for cooked - we walked into Greenwich and ate well at Peter de Wit's cafe.
Overall a very convenient place to stay - recommended. We'd stay again if in the locality.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IgorStrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril V, General Manager at Novotel London Greenwich, responded to this review, February 24, 2013
Thank you for your kind comments and we are glad you had a comfortable stay and it was an excellent location for you.
We hope you will stay again with us when you next visit London and I would recommend you visit the Novotel website to benefit from the best rate guarantee.

Kind regards
Cyril VOURC'H-PAPON
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Lancashire
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

Couldn't fault this stay - we were here for 2 nights and had a family room with adjoining bedroom for children- an excellent touch! The rooms were spotless and large and airy. The staff were extremely helpful and friendly ( which isn't always common nowadays). The train station and DLR are right next to the hotel making access to central London easy and stress free. Greenwich market and the Cutty Sark are a 5-10 minute walk away - we would definitely book to stay here again!

Room Tip: We were facing the railway so was a little noisy
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank debicj71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril V, General Manager at Novotel London Greenwich, responded to this review, February 21, 2013
I thank you for the rewarding words regarding the high level of service provided to you by all the Novotel London Greenwich staff members. Indeed we truly care about our guests and proud ourselves in indulging them as much as we can.
I look forward to your next stay.
Kind regards.
Cyril VOURC'H-PAPON
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Guildford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

A really clean, well equipped hotel with incredibly helpful staff. Our first stay in a hotel with a small baby and we would certainly go again. Couldn't be closer to the DLR which made it very easy for getting around.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank luce_93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril V, General Manager at Novotel London Greenwich, responded to this review, February 17, 2013
I am truly happy to hear that you had a wonderful time with us. I have shared your warm words with my whole team regarding their high standard of services. As a matter of fact, positive feedback is always encouraging and rewarding.
Kind Regards.
Cyril VOURC'H-PAPON
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Chelmsford
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed February 14, 2013

Pleasant hotel, clean rooms and comfortable beds in excellent location. Breakfast was okay if a bit 'hectic' with staff struggling to cope. Dinner in the restaurant was very poor, the quality of the food was poor and the complaint was laughed off and not dealt with at all.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eurowanderer2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril V, General Manager at Novotel London Greenwich, responded to this review, February 17, 2013
Thank you very much for your feedback following your recent stay with us. I was extremely disappointed to read of your experience and I would like to extend our most sincere apologies for the inconvenience caused to you. Please be assured the team has been reminded to provide a high level of service at all times.
Kind regards.
Cyril VOURC'H-PAPON
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel London Greenwich

Property: Novotel London Greenwich
Address: 173-185 Greenwich High Road, London SE10 8JA, England
Phone Number:
Location: United Kingdom > England > London > Greenwich , East End / East London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Green Hotel in London
#157 Family Hotel in London
#184 Luxury Hotel in London
#247 Romantic Hotel in London
#273 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Greenwich 4*
Number of rooms: 151
Official Description (provided by the hotel):
The Novotel London Greenwich is a 4 star hotel in the heart of historic Greenwich, southeast London. Holiday makers are just 5 min walk from the National Maritime Museum and Royal Observatory and can explore the city with train and DLR station opposite the hotel. Business guests are just 12 min from the Canary Wharf financial district and enjoy the convenience of WiFi . Relax in our Elements Restaurant, L'attitude Bar and leisure suite. Limited pay parking on site operating on a first come first parked basis. ... more   less 
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Also Known As:
Novotel London Greenwich Hotel London
Accor London Greenwich
London Novotel
Novotel Greenwich
Novotel London Greenwich England

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