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“I agree with HR”
1 of 5 bubbles Review of Eaton Square Hotel

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Eaton Square Hotel
Ranked #1,035 of 1,088 Hotels in London
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“I agree with HR”
1 of 5 bubbles Reviewed April 25, 2013

Hi I had the same experience as HR, I stayed in room 12 on April 23rd - smelly, in the basement, no windows the phone and internet access didn't work. Awful experience, and completely opposite to hotel claims on the website. Very bad experience and would advise against staying there.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CODDublin_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    4
    16
    23
    29
    172
See reviews for
40
61
28
69
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Sarasota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 22, 2013

I am not sure what space we get to write a review so I will be brief. 1. On arrival. Having prepaid, a further demand for £30 was made on arrival. We stated we did not need any services, but they insisted it was also a deposit in case we damaged the room (A different lady, the following morning could not see why such an accusation). 2. Several of the lights either did not work, had no bulbs, or had no shades. 3 The room was odorous, the carpet was dirty and had many stain marks. 4. The light above the sink did not work, so shaving in shadows. 5. The walls and ceiling of the shower were mouldy, the adjacent wc area had wall panels that were coming away from the wall. Door locks and handles were duibious.
On the positives, my partner and I identified the following: 1. Locality. 2. The main building at 28 Ebury St was significantly better, the restaurant seemed ok.
Conclusion. Caveat emptor. A cheap room can mean you get less than you expect,

  • Stayed April 2013, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NIckBSarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed April 14, 2013

I recently attended a conference in London and was booked in to stay at the Belgravia Mews - luckily only for one night. Their sister hotel Tophams - was fantastic - or at least what I saw of it although their breakfast was poor and their staff not very friendly or helpful - when asking for directions on my morning of departure - it wasn't very helpful to be told by staff to look at the map as they were not locals!!! Anyway that aside, the room (12) was in the dungeon - literally! It was dark and dingy - the telephone did not work, there was no remote for the TV, the lighting was poor, no hanging space, no chair, the lights in the bathroom were hanging out of the ceiling, there was no lid on the loo - and NO TOWELS - I had to ask for coat hangers and towels. More importantly however was the smell as you opened the door - which gradually became a stench as you went down into the basement towards the room I had - think you may need to get your drains looked at. I have to admit it is the worse hotel I have had the displeasure to stay in. Anyone reading this suggest you know where you need to go as their directions are non existent, you are not hungry and you don't have a sense of smell. Think the hotel inspector and enviornmental health not to mention Health & Safety need to visit this hotel and sharpish!!!!!

Room Tip: Simply don't book at the Belgravia and if you have to - take a good air freshner
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank H R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed March 21, 2013

Stayed here one night. The boutique hotel is No28 and has a pleasant reception, however the room I stayed in was 100yards away at Number 50. You enter a locked doorway into a narrow, smelly and poorly lit corridor which also doubles as a fire escape. Is that legal? I was in the top room up a very narrow staircase. In the room the carpets were ancient, the room was poorly lit and there were two single beds and an adjacent ensuite. The ensuite was absolutely disgusting. Strong odour of dampness and the ancient cheap, filthy lino was bubbling the effects of leaks unbder the shower plinth. Shower had a botch job layer of sealant all round the edge, had no pressure and didn't drain properly. Tap in basin was wobbly, almost falling off. Room had two very short single beds with very cheap itchy duvet. Naturally no air con. Managed to open the window. Had I not been in a rush to an event I would have immediately left. DO NOT STAY HERE.

Stayed March 2013, traveled on business
Helpful?
4 Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed March 19, 2013

I had a 2 day course to attend in London so rather than commuting home after a long day I decided to get a late available deal on a hotel room.

What hits you first is the smell of sewage as you walk into the hotel. The carpets in the hall and stairs are disgusting, old and threadbare. The wall paper is also in an awful state walk up 3 flights to my room.

Again the floor had not been hoovered and covered in stains the smell continues into the room,
the mattress sagged in the bed however the sheets were clean !
this can no way be a 3 star hotel, a hostel would have been better!
Do not book!!

  • Stayed March 2013, traveled on business
    • Location
Helpful?
2 Thank beachskigirlX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leeds
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed March 1, 2013

On arrival I had to wait 15 mins whilst they found the key to my room. Once finally inside i quickly discovered that the TV and shower did not work. No phone link to the staffed hotel up the road who manage this place - there are no staff based here. In the morning I went to check out and ask to use another room to shower before going to work. They made it clear that this put them out, very rude staff. I finally got a shower and then went to breakfast, again at the other hotel, to be told there was an hours que. Useless for a working day and a business traveler. Just don't stay here!!!!!!!!!!!!!!!!!!!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed February 27, 2013 via mobile

Possibly one of the worst places I've had the misfortune of staying at.
First, it's not actually a hotel, it's rooms tagged onto another hotel. The light at the top of four, narrow flights of stairs didn't work.
The furniture looked nice enough, but wasn't particularly comfortable.
I couldn't get a signal for the free wifi in the room.
The bathroom was ok, apart from the basin had no plug and the tap was loose and the water pressure was very low. The shower was a dribble, but at least it was a hot dribble!
There was tea and coffee In the room, but no teaspoons.
At least the breakfast was ok, once I'd walked to the other hotel where it was served (the staff in there were very pleasant).
On check out, the receptionist was very off, I asked for a receipt but didn't get one. Not even a "did you enjoy your stay?".
Unlike the terminator, I will not be back!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tomroyce74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eaton Square Hotel

Property: Eaton Square Hotel
Address: 50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
Location: United Kingdom > England > London > Belgravia
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #1,035 of 1,088 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eaton Square Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
The Eaton Square Hotel offers boutique styled contemporary and guest accommodations in central London. Situated in the Belgravia in the heart of central London, the hotel is well located for many of London's top attractions.The Eaton Square Hotel is a perfect choice for both business and leisure travellers to London with excellent transport links to all parts of the great city. ... more   less 
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Also Known As:
Belgravia Mews Hotel London
Eaton Square Hotel London, England

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