Its nearly impossible to know where to start with this hotel?? I stayed there on the 20th of November 2013. Unfortunately this was one of the only hotels left in the area and i was fooled by the exterior. The room was shocking to begin with. There was a horrible damp smell in the room. On entry to the bathroom i was greeted with a filthy shower. There was still pubic hairs all over the bottom of the shower. The toilet itself still had urine stains on the seat. The used bar of soap from the previous guest was still left for me to use. The radiator in the room was also faulty. I had to use the electric radiator to keep the room warm. The dirt on the walls and behind the coffee table was unreal. There are single pain windows, so if you plan on sleeping, wear earphones and a jacket due to the draft. Unfortunately for me I did not. I in turn got bed bugs to keep me company on my stay. I called the hotel today to speak to the Manager. I had the pleasure of speaking to Alan Davit. Alan was so helpful... NOT!!! Alan told me that due to the fact that I did not tell the hotel the following morning/the next day there was nothing he could do for me. He also informed me that I could have gotten them ANYWHERE. Even though the only place I have stayed was this hotel and my new home, with new my new bed. Unfortunately Alan I was not in a position to call your hotel as I have been busy with doctors appointments, my visit to the dry cleaners, who will not take my clothes and de lousing myself with the ointment from the doctors. Thank you for your fantastic customer service and my most enjoyable stay. I cannot wait to return! I truly advise no one in there right mind to stay here. I completely understand the that this is a budget hotel but the least any person should expect is basic sanitation and customer service. Telling the customer that its there own fault is not entirely helpful.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity, Booking.com, Orbitz, TripOnline SA, Cheap Tickets, Hotwire and Agoda so you can book your Springfield Hotel London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- London Springfield Hotel
- Springfield Hotel London England