Order to day- collect after 2p m next day
I ordered a new iPad for my company on the phone and got to the point of payment by debit card.
Was then told after 15-20 minutes they would not accept payment because card was not in my name.
Company director whose name was on debit card then ordered iPad as requested by j Lewis
We drove 65 miles to Exeter to collect next day.When we arrived at Exeter company director went through I D checks at the collection desk when they were told it had not been sent due to security issues. No suitable iPad was available ........waste of time?
We went to the apple store in Exeter and purchased exactly what was needed in the space of 15 minutes with same debit card.There wer no issues with securities.
In the short space of time in John Lewis's store I had bad vibes of customer services , surrounded
by people with long faces.......
What a shame after all the good shopping experiences at Waitrose of whom we are fans.
Would have don better at Tesco?
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