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“Ideal for a weekend” 4 of 5 stars
Review of Elysee Hotel

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Elysee Hotel
Ranked #550 of 1,072 Hotels in London
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

My mother and I spent a week here. In particular, we were very impressed with the staff, especially Dilip Kumar. He went out of his way to make sure we were taken care of! He had our room cleaned upon our early arrival, helped me with my mobile phone, gave great advice about where to visit in the city and made arrangements for transportation to the airport! He did all of this with a very caring manner and a smile. We truly appreciate his kindness & wonderful service!

The hotel is in a great location. The Mitre pub right across the street was a favorite place we visited a number of times.

Our room was small but we made it work,
Would not recommend our room & shower for large people.

Bring your own hair dryer. The one in the room is hard to operate

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chrishop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 13, 2012

I was in this hotel 3days. Overall I enjoyed my stay in this hotel. The rooms are really small but atleast service is excellent. People are soo helpfull, that not in lot of places u getting this high customer service as in here. from reception, breakfast and hotel service!! am really pleased and I would defo recommend that hotel to my friends and family. Best regards thorne

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Thorne123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2012

This is the first time I have stayed at the Elysee hotel and was very pleasantly surprised. The room was extremely clean and bed was very comfortable. The tea making facility was a bonus.
The breakfast was a superior continental more like English breakfast without sausages.for only £5 per head. The coffee was excellent. They have a bar which is ideal to relax although you had to ask the reception for service. The room we stayed in was not too large but comfortable.

The location is excellent Hyde Park is 2 minutes walk and there are lots of shops and restaurants on the street.

I would definitely recommend this hotel and will always stay there whenever in London.
By the way the staff were superb.

Room Tip: We stayed on the 2nd floor.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
5 of 5 stars Reviewed December 13, 2012

We stayed at the hotel as part of a London theater break.
I am puzzled at some recent reviews of the hotel.
The rooms were clean and had all the facilities required, tea/coffee, in room safe, hairdryer. Clean towels were provided daily
Staff were friendly and helpful and there were no issues at all.
Breakfast whilst advertised as continental was a lot more (eg scrambled eggs, beans). The location cannot be faulted .

Overall a very pleasant stay and will definitely be back

Room Tip: All the rooms are nice, specially the higher floors
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Majidtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 11, 2012

I really love staying at Elysee Hotel. I visit London at least once a month and always stay at Elysee hotel. The staff are very friendly and helpful. The location means I'm able to mix business and pleasure. And the price is very reasonable for london. I would thoroughly recommend it

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jsaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south england
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 10, 2012

This hjotel is C**p. Its dirty smellie and old and tatty. The reception is run down and dirty and the seats are leather which is flaking off. The carpet is grotty NOTHING like the photos on "booking.com"
The rooms we where given where samll and smelly. The carpets in both rooms were very dirty but not worn! the bed side tables were dusty and had bits of "wood" chipped off. The kettle in both rooms didnt work unless you pressed down on then with your hand. we had two grotty looking tea bags and two of those tiny milk cartons!! as long as you didnt want more than one cup of tea you were fine!
The bathroom was grotty and the towels are the sort you use to mop up dogs after walks or vomit after children!!!!!
One of the bathrooms you needed to lift the toilet seat to be able to close the bathroom door! Both bathrooms showers had half size doors so it you are larger than a female size 18 you probably couldnt get in!!! but when you did the water was cold
Breakfast was very basic and the toasting bread was stale, again photos on booking .com are the rooms but pictures and paint are no longer there! its grotty cream and no pictures

Sorry to moan but DONT GO THERE TO MUCH MONEY BEST SPENT SOMEWHERE ELSE

Room Tip: Go somewhere else
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank kemp26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
margaret d, Front Office Manager at Elysee Hotel, responded to this review, December 13, 2012
The last few reviews appear to have been written in collusion and are more of a vendetta/ grudge than constructive reviews.
In the past ten days we have dealt with hundreds of room nights with satisfied guests in what has been an unusually busy period.

In response to specific issues raised:

- ‘Breakfast was basic’: The hotel advertises as providing continental breakfast and therefore eggs and beans as mentioned go well beyond a normal continental breakfast. Bread is freshly delivered daily and guest’s toaster is self-service according to individual preference.
- These are standard size bathrooms. There are larger bathrooms in some rooms for ‘ females size 18’, where required.
- Two tea bags are generally considered adequate; I have been in luxurious hotels where two bags are provided. However the front desk has ample supplies of fresh bags and milk cartons for as many as required, there is no rationing! The tea brand is Tetley, individually wrapped, and milk carton are for single cup.
- Clean laundered towels are provided to guests daily.
- The reception décor is mid range and neutral with comfortable leather seats and Internet terminals.
- There is a thorough cleaning regime and we would refute the reviewer’s complaint on cleanliness. The star rating authority regularly inspects the hotel and cleanliness has never been raised as an issue.

For the current rate of £85 per night for a double room the guests can enjoy:

- Ensuite rooms with flat screen TV, hairdryer, tea/coffee facilities, in room safe, air conditioner of required.
- Continental breakfast with cooked eggs, beans, fruit salad.
- Internet/ wifi access for at £17 for seven days.
- Great location
- 24 hour reception and individual room key card
- Secure luggage room for storage prior to and after check-in.
- Facility for staff to offer information on tours, cabs, attractions.

This value for money we believe would be hard to beat In central London.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Elysee Hotel

Property: Elysee Hotel
Address: 25-26 Craven Terrace | Hyde Park, London W2 3EL, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #550 of 1,072 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elysee Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
The Elysee Hotel is superbly located in Central London's Hyde Park area, an ideal base from which to explore the capital. Privately-owned and recently renovated to the highest standards, this 55 room hotel provides guests with excellent value for money. Rooms are modernly-designed with flat screen TV, air conditioning, WiFi, in-room safe, tea and coffee facilities, and€“ all the modern amenities today'€™s travelers rely on. Triple and quad rooms are available for families and small groups. ... more   less 
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Also Known As:
Elysee Hotel London, England

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