I have not written such a negative review before but feel compelled by awful room, basic breakfast and unhelpful staff to give a negative review this time. The family room although clean was drab and very basic which maybe forgiven if it was cheap but it was not. The shower was cold and came out in a trickle
I had to wait to get a seat at breakfast to get a badly served, bland selection in an unatractive cramped space, egg and beans do not constitute a cooked breakfast.
The whole hotel requires refurbishment, the pictures of the hotel shown do not reflect reality, furniture is worn and general decor is in need of upgrade.
This hotel is more like a hostel than a 4star hotel, The difference being the staff are usually more helpful in a hostel.
I think this hotel is content to be second rate due to a good location and on a positive note it was clean.
- Official Description (provided by the hotel):
- The Elysee Hotel is superbly located in Central London's Hyde Park area, an ideal base from which to explore the capital. Privately-owned and recently renovated to the highest standards, this 55 room hotel provides guests with excellent value for money. Rooms are modernly-designed with flat screen TV, air conditioning, WiFi, in-room safe, tea and coffee facilities, and€“ all the modern amenities today'€™s travelers rely on. Triple and quad rooms are available for families and small groups. ... more less
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- Also Known As:
- Elysee Hotel London, England