Booked to stay at the hotel as we were going to the Ideal Home Xmas Exhibition.
After booking read some of the reviews and decided to just take as it came - but found the room very disappointing. Only one 3 pillows available for 2 twin beds and duvets on bed very thin. Not the place to stay when its getting cold as heating does not come on until 9pm at night - as we found out as it was freezing. Amazing the corridor outside the room was warmer than our room. Window as not double glazed.. they do have shutters but not enough to cover all windows and the curtains although lined - did not keep out the draft coming from the Window.
The lock on the door was not secure and would not have taken much to break into the room. The bath room door - needed a technique to get it closed .. a huge pull and then an almighty bang as it eventually closed.
Bathroom and room and all sheets on bed were clean. But the shower head needed descaling as the water went all over the place - but the shower was hot.
Breakfast consists of orange juice, toast & cereal. Also tea and coffee.... The staff are warm and friendly and that l feel really is the only bonus points to this hotel...
For the cost of the rooms l feel this hotel is very poor and there are lots of other places in London which for the same money, make a bit more of an effort to make their rooms more warm and breakfast bit better. When we stayed the vast majority of the guests were eastern European. I would not return to this hotel.
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- Also Known As:
- Chelsea House Hotel London, England