We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Will never stay here again!” 1 of 5 stars
Review of Chelsea House Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Chelsea House Hotel
Ranked #275 of 556 London B&B and Inns
2 reviews
“Will never stay here again!”
1 of 5 stars Reviewed December 16, 2012 via mobile

We arrrived and was told we cant check in until 2pm it was 1:40.

The so called double room was 2twin beds pushed together, and 2 single duvets
Bathroom was dirty.
Staff were rude and unhelpful.
Breakfast...not enough seats so was told to wait in lobby until tables were free, 20mins later.

Overall very disappointed

  • Stayed December 2012
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Airborne77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

313 reviews from our community

Traveler rating
    17
    66
    93
    60
    77
See reviews for
78
93
22
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dushanbe, Tajikistan
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 15, 2012 via mobile

The night staff was very rude, room had mold and no hot water for shower. The sheets were clean but the beds were plain bad. The only good thing about the hotel is its near the underground station and lots of restaurants.

  • Stayed December 2012
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank SSonar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Portsmouth, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 30, 2012

Only stayed one night but had no heating, no hot water, double bed had 2 separate small duvets not big enought to wrap around.

Room was ok but no glasses/cups in bathroom, no plug in sink andf hole so big we lost the soap down it!

No curtain or blind at bathroom window - but too cold to shower anyway

Were told to leave keys at reception when going out but it was locked and unmanned

Breakfast very poor - cereal and toast, margarine no butter.

To be fair to manager when multiple guests complained he has offered a full refund to all - will wait and see if it materialises.

Traffic noise was horrendous and windows did not seem to block any of this

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Frost0239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ascot, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 20, 2012

I stayed in this hotel for a Girly weekend away. After reading previous reviews I was worried sick ! The hotel is clean, tidy, the beds were fine and the bathroom was new and clean. The staff couldn't have been more helpful and the location was brilliant !! For the price you pay you can't really go wrong!! If you want the Ritz then stay at the Ritz!!!!!!!

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton and Hove, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 20, 2012

Myself and 2 mates stayed for 3 nights over the weekend 6th-9th of July in a tripple room, well the room was on the top floor, the stairs aint for the faint hearted either !, it was a doubble room, with a tiny single bed pushed into the cornor of the room. The single bed was very uncomfortable and if you turned over, you would fall out of it ! The double bed was big and with the single bed, there was very little space in the room. The ensuite was tiny and not adequate for the size of the room, the soap provided left a sheen on ur hands and was manky to be honest. the towels were changed only one day out of 3 and the beds were made the same amount, and sheets not changed.
The guy on reception when we checked in was friendly and accomadating, the breakfast was over at 9.30am and was minimal, 2 slices of toast, ceral and coffee/tea. The dining room was tiny and you were pretty much on top of each other while trying to eat.
There was scaffolding work going on when we were there, didnt hear anything because we were in the back of the guest house, thank god we wernt in the font of the house. Also, you couldnt call this a hotel, its a b&b at best, cheep and you get what you pay for.
On our last night, as the sugar, coffee was not repleneshed in the room, we asked for some sugat and coffe, the miserable guy on reception, on the Sunday, gave us out a saucer with a mean amount of sugar and coffee sachets !
Would not recomment this or stay here again.
The location was fine, 5 mins walk frm the tube, shops and fast food outlets near by. About 15 mins on the tube into Piccadilly Circus.
Love london and it was World Pride weekend so had a great weekend, but the 'hotel' was crap lol, stay clear !

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank BabsLimerick_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 20, 2012

Run by a rude family who's only interest seems to be in getting your money and getting you out. I was there for 5 days, at 10:55 am they came knocking on my door telling me it's time to check out. When I asked for 15 minutes to finish packing, they started rapping again ten minutes later.

There are much better value options, even in London.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Benjamin d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espinho, Portugal
Level Contributor
129 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed June 19, 2012

this is the kind of hotel that you get for what you pay.
Don't expect great decoration or great room or bathrooms.
Good for one night stand

Room Tip: tka one in the back of the building the front has a lot of traffic and noise can be an issue
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Luis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Earls Court
Hotel Rushmore
Hotel Rushmore
#550 of 1,070 in London
3.5 of 5 stars 392 reviews
Earls Court
Sara Hotel
Sara Hotel
#670 of 1,070 in London
3.0 of 5 stars 160 reviews
Earls Court
Garden View Hotel
Garden View Hotel
#541 of 1,070 in London
3.5 of 5 stars 875 reviews
Show Prices
Show Prices
Show Prices
Earls Court
Manor Hotel
Manor Hotel
#143 of 556 in London
3.5 of 5 stars 188 reviews
Earls Court
The Paramount Hotel
The Paramount Hotel
#159 of 556 in London
3.5 of 5 stars 203 reviews
Ravna Gora Hotel
#199 of 556 in London
3.5 of 5 stars 31 reviews
Show Prices
Show Prices
Show Prices

Been to Chelsea House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chelsea House Hotel

Property: Chelsea House Hotel
Address: 96 Redcliffe Gardens | Earls Court, London SW10 9HH, England
Location: United Kingdom > England > London
Amenities:
Hotel Style:
Ranked #275 of 556 B&Bs / Inns in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Chelsea House Hotel 2*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Odigeo, Agoda, Priceline, TripOnline SA and Travelocity so you can book your Chelsea House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chelsea House Hotel London, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing