Myself and two friends were supposed to stay here on the 22nd September. We had originally booked a different hotel, but because our room was flooded, this hotel was recommended as an alternative. We arrived and were given a room in the basement, to get to the room we had to manoeuvre around hoovers and various bin bags in the corridor. The room itself smelt of damp and had stains on the ceiling and walls. The bed bases were ripped, the carpet had been stuck down with brown tape in various places too. Scared of what else we would find we decided we couldn't stay the night here and went straight back to reception to check out and get a refund. We were promised a refund within 5-7 working days. It is now the 24th November and I am still fighting for our £99 back! The hotel never answer their phone so I am having to go through booking.com (who have been very helpful). Fingers crossed we eventually get our money back! This hotel is appalling.
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- Also Known As:
- Olympia Hotel London
- Hotel Olympia London, England