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“Love it! Hip, fun, great service.”
Review of The Soho Hotel

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The Soho Hotel
Ranked #24 of 1,063 Hotels in London
Certificate of Excellence
Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Love it! Hip, fun, great service.”
Reviewed February 7, 2012

This was my first time staying at the SoHo hotel in London and i loved it. Staff was great, professional, helpful and didn't get too annoyed when i asked to switch rooms 3 times. You may think that is obnoxious, but because of this i can tell you that not all rooms are the same (although i admit.. they are all pretty similar...)

Anyhow, I really like the location of the Soho- easy to walk to many locations and tube stops very close as well. The lobby and bar has a great fun vibe and is always crowded with a good energy. There are also a couple of cozy, slightly more mellow "den" type rooms off the main lobby which are great to relax or have a midnight drink and a game of chess, courtesy of the honor bar which is open 24 hours a day and well stocked with whatever you might need for your late night revelries.

Good combination of young, cool crowd and older, but still cool business people. The Soho can cater to high class guests but it is definitely not a stuff hotel like so many in London- they provide 5 star hotel service without the formality and pretension.

Like the rest of the hotel, the rooms are each decorated in a particular color scheme (i think it is different on each floor) but the lay outs are pretty similar. There is definitely something a little English art deco about the decor, but it is all fun and the beds are super comfortable. The est part is the luxurious marble bathrooms with desperate tub and shower and 2 sinks. As you may read in some of my other reviews, the bathroom is important and can make or break an experience for me and the Soho bathrooms are first class!

Other highlights-
- Great pub right out the back door
- Room service is open late

  • Stayed December 2011, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotel_snob0831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (223)
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Los Angeles, CA
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 28, 2012

The room was charming and very generous in size (double room). The concierge staff was very good---got my boot's heel fixed and delivered up to my room in less than 20 minutes and for only 6 BP; recommended a great walking path to an address. The restaurant has a very nice continental breakfast buffet with gorgeous homemade muesli, diverse selection of fruit and nuts, and both sweet and savory pastries. Wifi was quick and very reliable. It is a lovely intimate hotel in which I would stay again without hesitation.

  • Stayed January 2012, traveled on business
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Helpful?
1 Thank ValueSeekerRW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 24, 2012

This was my 4th or 5th stay at the Soho and it invariably ends up for me the best choice when I visit London for business or pleasure because it delivers at so many levels. I begun bu staying one night on my way to Wales, where I traveled with my partner to spend Xmas with his relatives, for a single night I booked one of the Luxury Rooms, which is on the smaller side considering the spacious larger rooms, still because each room is different, each one is a surprise, their beds are among the best I've slept on, and this hotel manages to block out noises, from inside and outside. After our visit to the Welsh countryside, we returned on December 30th to London and we brought along my partner's mother with us, treating her to a splurge of a NYE celebration in the city. The concierge staff of the hotel assisted me with all the bookings and reservations I needed, which I planned with their help via emails from the US. Multiple times back and forth, planning car pick ups for NYE (it's not a good idea to ride the tube on NYE in London, packed) theater tickets, restaurant reservations and a few other minor things. The concierge staff helped me with everything I needed, always with a smile, and fast. I booked a Luxury Junior Suite and they graciously provided with a change replacing the existing sofa for a sofa bed queen size, to accommodate all 3 of us in the same room. We got a room on the 4th floor, where you enjoy better views, their windows are big, their ceilings of good height, and the rooms at the 4th and 5th floor are filled with light when you open the drapes. We've stayed before at a suite on the 5th floor where you get a balcony, which is also rare to get in London.
The Soho is centrally located near the lively scene of Compton Rd, but it's also a walking distance from one of my favorite shopping spots in London, New Bond Street. It also has multiple restaurants nearby, and if you decide to stay in, their restaurant Refuel is excellent, which brings me to another reason I continue to book there: my partner is very allergic to gluten, and this is one of the few hotels that offers gluten free bread, pastries and cookies, and they will make any changes to any menu item to suit this need as well.
Every time I return, there's a small gift, be it a candle or a fancy soap with a handwritten note from the hotel manager that just makes things a little different when I walk into the room. This hotel is all about the details: wherever you turn there's art or a whimsical framed print, unexpected wall coverings, fabrics, textures and materials that are a feast for the eye without being overwhelming, a lot of thought and careful planning went into the design of the rooms, they are luxurious but cozy, casual yet refined, contemporary without being overly trendy and the play with color is out of the ordinary but so tasteful, it is definitely a decor that will uplift your mood after a transatlantic flight. The bathrooms are spotless, sparkling granite, Miller Harris toiletries abound, lofty towels and robes, excellent water pressure for either an invigorating shower or filling up the tub quickly for a soaking bath. The closet provides an umbrella (it's London) shoe mitt, garment brush, extra shopping bags and their laundry staff won't take more than 3 minutes to come pick up that shirt you need ironed for the evening.
It is a property that caters to a particular clientele in the arts, fashion, media and otherwise very visual industries, so you will see those types at breakfast, at lunch which is invariably buzzing with activity, and at dinner, when you can really enjoy people watching while sipping one of the bar's concoctions. This time I tried their Passion Fruit Ginger Caipirinha, made with real Brazilian cachaca, I lived in Brazil for a few years, so I know how to make those, and I gave that one a full 5 stars.
With the astounding number of hotels in London sometimes I think about testing here and there one of the other big names or small boutique properties owned by either big chains or specialized boutique chains, but I always end just booking the Soho because I know what I will get, and it's always been very consistent. Hotels in London are not cheap and are infamous for small rooms, and by now I know I'll have to shell out over 200 British pounds for a good room, it may as well be one that I know will be spotless, tasteful and spacious, even their standard rooms are larger than other hotels I stayed at. Since it's a small property, you get more personalized service and while it may not carry the name or seal of a big luxury chain, it delivers luxury at so many levels with such ease and quirk that's hard not to get used to.
Whether you are visiting London for the first time, for a single night, on a business trip or taking a significant other, reach out to the concierge of this hotel and explain your visit and your tastes. You will not be disappointed. If you bring your significant other, chances are you will pleasantly surprise them, I think it would be hard to have an unpleasant experience there.

Room Tip: Request a room on the 4th or 5th floor if you are staying for a few nights, even though their are th...
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  • Stayed January 2012, traveled with family
    • Value
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Helpful?
1 Thank HRHalac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 22, 2012

My first time staying here. Wonderful room - very spacious and comfortable, with all the expected facilities and treats. Lovely bathroom, with amazing shower. Great location and quite quiet considering where it is. Room service meal served promptly and hot! Staff attentive and friendly, without being overly fussy. Loved it and would stay again and recommend to others!

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoapBoxStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, California, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 21, 2012

Business travel is can be arduous and staying at a hotel that coddles you tends to be a rare experience these days.The Soho Hotel provides: Service, travel advice, high band width wireless, gym, food, bar, all the amenities to which I would love to become accustomed in all my journeys! I stayed in a standard double room, and it had all the amenities you need to be comfortable,

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda Palmer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California
Level Contributor
104 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed January 19, 2012

We had our second stay at the Soho over the New Years holiday and it was another great experience. (Feel free to check out my prior review from a few months back.)

We again booked a Junior Suite, this time requesting a room on a floor higher than 2. The hotel accommodated our request no problem and as a result we had more to look at out the windows.

As with the prior stay, the room was large with a sitting area with couch and chairs, a desk and a very large and comfortable bed. Of the 4 hotels we stayed at during this trip, the Soho’s bed won for comfort, hands down. Bath was again great with double sinks, separate tub and shower.

On this stay, we did make sure to get massages which were nice. However, the hotel really does not have a separate spa. The treatment rooms, although fully equipped, are just off the gym and were a bit noisier than we would have liked. It was also clear that the spa treatments are subcontracted out and the process was not as seamless as you might hope, though booking the appointment was extremely easy (handled by the Concierge).

The Concierge crew was also very helping in booking transportation which was important as one of the nights we were there was New Year’s Eve and certain road were restricted. The Concierge was very good about researching the issues and getting us where we wanted to go and back.

I won’t reiterate all of my prior detail about the design, etc.

In short, we had another great stay and highly recommend the Soho.

Room Tip: Ask for a room on a higher floor.
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
1 Thank SarahInSoCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 19, 2012

I tagged along with my husband on a business trip to London and stayed at the Soho Hotel for the first time (we had previously stayed at Firmdale's Knightsbridge Hotel). The service is ridiculously over the top accommodating - almost as notable as just how lovely the hotel itself is. We stayed in a deluxe junior suite the first two days and switched to a smaller room for the last 2 -- I would definitely stay spring for the suites -- the regular rooms are, ummm, petite (but still beautiful and functional). We were able to get 10% off from some design hotels discount, so it would be good to look into that before your trip. You can't beat the location. The room service is excellent. One of the warmest, most service-oriented hotels I have ever visited. I will certainly return.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kannm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Soho Hotel

Property: The Soho Hotel
Address: 4 Richmond Mews, London W1D 3DH, England
Phone Number:
Location: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in London
#8 Romantic Hotel in London
#24 Luxury Hotel in London
#40 Business Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 96
Official Description (provided by the hotel):
The Soho Hotel has 96 individually designed bedrooms, suites and apartments and is situated on a quiet street in the heart of London's entertainment neighbourhood. The Soho Hotel is situated in a quiet street between Dean and Wardour Streets in the heart of London's entertainment neighbourhood. It is surrounded by some of London's best restaurants and bars, vibrant cafes and most exciting theatre and nightlife. Leafy Soho Square is a one minute walk and the city's business district is within easy reach. ... more   less 
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Also Known As:
Soho Hotel London
The Soho Hotel London, England

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