You'll spend more trying to sort things out with these people than sightseeing. - I regretted booking this apartment from the moment we tried to check-in. The woman in the sister hotel (where you first have to check in before going across town to your apartment) was rude and didn't seem to care in the slightest, she seemed aggravated when I asked her for a second set of keys (you only get 1 set of keys for a 2 bedroom apartment!), she said she "only checks people in" very abruptly. It advertised to have a garden, it was a 3 storey townhouse with a dank, high walled, soaked bricked area with an absolute absence of plant life at the bottom. When we arrived at the hotel, we tried to put some food and drinks in the fridge but it was turned off. We tried to turn it on but it was shorting out the power in the apartment (the fact that it was turned off clearly means they knew about it being faulty but didn't care!). So no relaxing with a drink after a long day of traveling. We would have gone out to dinner and for a drink but were having back and forth phone calls with management until 5:30pm. The man had told us to wait and he would get back to us. By 10:30pm, after trying to call a few times I wrote a very angry email and then someone came around half an hour later with a fridge but couldn't give me any information on the wifi that wasn't working. The next day, without our permission someone came in with another new fridge while we were out, but never switched it on, so when we came home there were still no cold drinks or food! I hope they enjoyed the drinks I couldn't have and had to leave. We only had 2 days in London and booking this apartment took up one of them. I would understand if it were cheap but it was still 150 pounds per night. The worst part is, when I made a complaint, no one ever responded to me - hence the bad review.
Property: Short Lets in London-AngelAddress: Flat 1 2 Claremont Square, London N1 9LY, England
Location: United Kingdom > England > London > Clerkenwell
Ranked #566 of 843 Specialty Lodging in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Short Lets in London-Angel 3.5*
Number of rooms: 7
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- Also Known As:
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