Awful food, awful staff and over rated price. We walked in and the waiters/owners were quite rude.. They couldn't take joke and rushed the order as they had to leave the order hanging over 3 times.
We thought it would get better.. So I asked for a well done steak and I was advised to go for a medium well done.. I followed the advice fro the expert!!
As it was a T bone steak.. I thought the cut had different cuts of meat such as fillet sirloin etc.. I ate the steak thinking it would get better.. The more I are the harder it got.. As wrong as this may sound!
I therefore decided to get my husband to try my steak as by that time my back tooth was in pain!!!! My husband was quite shocked at how chewy the meat was and asked if I wanted something else.. From steakout??? Not really!!!
Anyway.. The waiter came with the bill and I complained about the meat.. He had the audacity to tell me that if I went to a Gordon Ramsay restaurant, he would refuse to serve me a medium to well done as that's not how steak is eaten! Well excuse me.. That's probably the reason why I didn't chose to go to a Gordon Ramsay restaurant!
Secondly.. He got very defensive saying that I should have known what to order.. Again.. I'm sorry but I was advised by your staff!!!
Finally.. When we went to pay, we were told that the card machine is not working.. Minor issue but after being greeted and served in a very unfriendly manner, I don't think a faulty machine is what we want!!!
We got a 10% discount but if rather pay a little more at Sahara grill and enjoy the food, have a nice time in a nice environment and be spoken to with respect!
I would even recommend jungle braai and coffee inn over steakout!!! I really don't know what the waiters attitude and arrogance are for!!!
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