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“A weekend to remember” 5 of 5 bubbles
Review of Hotel Xenia Autograph Collection

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Hotel Xenia Autograph Collection
Ranked #91 of 1,089 Hotels in London
Certificate of Excellence
Lincoln, United Kingdom
1 review
“A weekend to remember”
5 of 5 bubbles Reviewed January 30, 2014

I booked this hotel for a friday to sunday stay for myself and my wife as part of her 50th Birthday as she wanted to go to some of Londons museums. When we got the Taxi from Kings Cross station and the driver had never heard of it I wondered if I had made a mistake, however from the moment we pulled up outside the hotel and were met by the very helpful and cheerful doorman dressed immaculately I new I had done well. Check in went smoothly and we were escorted to our room again by the doorman, he showed us in to what I would describe as a first class room, and did not linger expecting a tip.

During the weekend we recieved a gift basket of fruit and all the staff were beyond reproach, The bar was pleasant and relaxed, just one point of note a service charge is automatically added to your bar bill.

We didnt use the restaurant because we were out and about and ate in a different place every meal, all within walking distance of the V and A, Science museum and the Museum of natural history. I lovely place to stay in a very good location.

Room Tip: We had a room overlooking Cromwell road, the busy side but even though we are from a quiet place up...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Stuart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXenia, General Manager at Hotel Xenia Autograph Collection, responded to this review, February 22, 2014
Dear Guest,

Thank you for the review you posted on TripAdvisor following your recent stay with us. We are pleased to hear you had a great stay with us. It is very rewarding for our team to read such kind comments as we pride ourselves on our employees who work together to deliver the highest levels of service.

We look forward to welcoming you back one day soon.

Yours Sincerely,

Giacomo Battafarano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,239 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (241)
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runcorn uk
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 24, 2014

Great hotel, reasonable size rooms but well equipped , hotel is in a very convenient position close to the station, within walking distance of the main museums , and all the large shopping areas, price of the beer and wine was expensive in the bar so went to a pub down the road hall the price , to hotel lower beverage prices sell more.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank mossykm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 23, 2014

My wife and I recently spent a 2 night weekend break at the Xenia.This was our second stay there and we'll stay there again.From the warm welcome from the reception staff to the breakfast crew who were very attentive and helpful and not forgetting the barman who provided us with fabulous cocktails,the service was first class and friendly.We had a room upgrade as the basic room is very small but immaculate.Very comfortable beds,a large widescreen TV,a well appointed bathroom with L'occitane toiletries,fluffy towels and bathrobes .What's not to love about Hotel Xenia.All rooms are spotlessly clean thanks to the excellent housekeeping staff.The location is ideal for us,close to the attractions but far enough away from the hustle and bustle.A very nice gesture was allowing us to safely leave our luggage with the reception staff at check-out until the afternoon.This was very much appreciated,allowing us a free morning luggage free.Stay here,you won't be disappointed.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

Spent one night at this lovely hotel in January. All the staff were welcoming and friendly. the hotel has been decorated recently and it looks beautiful. Our twin room was compact (I would have liked to have been offered a double bedded room on check-in) and the bathroom though minute had everything necessary including the best bath towels ever. The bedroom was very quiet we never heard any noise. The decoration and furnishing throughout the hotel are superb and together with the wonderful staff, and its central location on Cromwell Road between Gloucester Road and Earls Court (nearer Earls Court end), make this stylish hotel a great choise for West London.

Room Tip: Don't get a room on Cromwell Road. Rooms at the back of the hotel are quiet.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank stayandsay01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

Hotel Xenia exceeded my high expectations. From the very warm welcome, to the impeccably clean rooms, thick fluffy towels, incredibly comfortable pillows, and the wonderful service, it was a truly wonderful and memorable stay. The staff were also very accommodating in allowing us to leave our bags with them after check out until convenient for us to collect them. I would highly recommend this accommodation to anyone.

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DCEVTA6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 7, 2014

I was staying in London at a friend's apartment and when her sister also came into town, it seemed like things were going to be crowded. So I booked a room last minute at hotel Xenia via the app Hotel Tonight. The room was inexpensive so I didn't expect much. But it was honestly one of the best hotel experiences I've ever had. The decor is super hip. My room was small but not uncommonly small for Europe. The toiletries were all L'Occitane and the linens were exquisite. The service was terrific. We had some great cocktails in the bar and a great lunch in the restaurant. I would recommend this hotel to anyone and would definitely stay next time I'm in London!

  • Stayed January 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank megan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 5, 2014

We stayed for one night for a brief trip to London to see a show and dinner. This is a really nice hotel, great ambience, great staff..... Nothing too much trouble. Really great public space, which is so good to see. Breakfast great quality and again service superb..

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Travellersuk100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Xenia Autograph Collection

Property: Hotel Xenia Autograph Collection
Address: 160 Cromwell Road, London SW5 0TL, England
Phone Number:
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#83 Luxury Hotel in London
#86 Family Hotel in London
#118 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Xenia Autograph Collection 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Learning from history. Leaving a legacy. ‘Xenia’ expresses the ancient Greek concept of hospitality. It harks back to a time when people believed the Gods lived among them. So an encounter with a stranger was characterised by kindness and those far from home were warmly welcomed as friends - it was an extraordinary level of courtesy we're proud to prolong today. Defined by courtesy, refined by culture is our living motto; from the front desk staff who greets guests with a friendly smile, a Concierge team who are always on hand to help, at Xenia we offer a distinctive level of luxury. The hotel comprises 99 rooms individually appointed, two contemporary bars, a private dining room, meeting rooms and Evoluzione, a fine dining Italian restaurant that is in a class of its own. ... more   less 
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Also Known As:
Hotel Xenia Autograph Collection London, England

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