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“Terrible service”
Review of Subway

Subway
Ranked #17,949 of 28,464 Restaurants in London
Cuisines: Fast Food
Restaurant details
Reviewed March 1, 2017

I don't usually opt for this type of food but came here twice for a quick lunch and was extremely disappointed by their appalling service on both occasions. The staff lacked basic customer service skills and seemed more interested in their own private conversations than serving hungry customers that keep them in their jobs. At times it felt as if they were making fun of people waiting in line. And to make the experience worse they tried to overcharge me and didn't even bother apologising for their mistake. Instead I got the evil look from the disinterested member of staff at the till. Simply not acceptable! The managers should invest more in training their staff and teach them to appreciate the value of giving good customer service. I have been avoiding this place ever since - there are many great alternatives nearby.

Date of visit: February 2017
    • Value
    • Service
    • Food
Thank Christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 6 reviews

Reviewed November 17, 2016

normal subway the queue is very quick its rarely packed up which is always nice but its just a regular subway

Date of visit: October 2016
Thank Taniesha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014

Subway is somewhere I go for a quick sandwich on the run. It is adequate and meets your needs. It has an array of fillings, so you will not be disappointed!

Date of visit: January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank debsmillen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014
Google Translation

Date of visit: April 2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014
Google Translation

Date of visit: February 2014
    • Value
    • Atmosphere
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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