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“We can't say what this was like because it was closed without notice”

The London Film Museum - Covent Garden
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Big Bus London Hop-On Hop-Off Tour
Ranked #128 of 1,615 things to do in London
Certificate of Excellence
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Recommended length of visit: 2-3 hours
Owner description: The London Film Museum Covent Garden is now dedicated to the Bond in Motion Collection - the largest official collection of original James Bond vehicles.
Hertford, United Kingdom
Level Contributor
178 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 123 helpful votes
“We can't say what this was like because it was closed without notice”
Reviewed June 25, 2013

We saw an eye-catching advert in a newspaper for an Exhibition called "Lights, Camera, London" at the London Film Museum, Covent Garden. As this was a subject that interested us we decided to go. The advert advised checking on the website both for detailed opening times and to ensure that the Exhibition would be open. We did this, although the main website only said when the Museum opened. We eventually also found out when it closed. Some dates were listed for private functions but not the date we wanted so we arranged to visit the exhibition and meet friends afterwards for dinner.
We were therefore very surprised and disappointed when we arrived to find that the Museum was closed for a private function that was not mentioned on the website.
The staff at the reception desk were most unhelpful and did not even apologise for the our wasted journey. They just said we should have phoned before travelling, although neither the website nor the advert had advised us to do that. When we suggested that the website should be amended to say this they told us they had no access to anyone who could authorise changes of that sort. They did say that what had happened to us had happened quite a lot (and indeed we saw about six more disappointed visitors while we were there) but no-one had done anything to change either the advert or the website. They did tell us that there were several other interesting things to do in Covent Garden. This is true but they seemed completely to miss the point that we had travelled to see their exhibition not just to kill time in the area until we met our friends.
We are writing this in the hope that someone in authority at the Museum will read it and make simple but essential adjustments to both the website and the press adverts. Otherwise more people will waste both their time and money, just as we did.

Visited June 2013
2 Thank HertfordshirePandora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Kilwinning, Scotland, United Kingdom
Level Contributor
71 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
“Small but interesting”
Reviewed June 24, 2013

Great little museum for browsing around. Free entry too! Small enough to get round in not to long a time so could fit a visit in with other attractions in one day. Covers lots of film styles

Visited June 2013
Thank grannyca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
“London Film Museum”
Reviewed May 28, 2013

Here is a treasure . A walk through the mechanical development of early cinema . Then meander through themed areas displaying memorabilia and posters with screens showing rolling film clips celebrating British cinema . Plenty of room to move and comfortably view the exhibition set in the atmospheric former Covent Garden flower vaults . So refreshing after the crowded Lichtenstein exhibition . I could happily move in .

Visited May 2013
Thank Fenton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Yerushalayim, Israel
Level Contributor
44 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“a great attraction”
Reviewed March 18, 2013

This is a new museum in london--open for just less than a year. I thoroughly enjoyed my visit to this location.
It is very well presented--a history of the British film industry. There many screens exhibiting british movies over the years. Divided into time zones and also subject zones.
It is easy to get around and well very presented. A variety of film eqipment is also exhibited. A haven for movie lovers
Entry is free of charge. It is located in the Covent Garden area not far from the Covent garden underground station. It is not a well known museum yet and is not crowded and easy to get around.

Visited March 2013
Thank Lionel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger, Norway
Level Contributor
81 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
“Covent Garden Museum”
Reviewed February 24, 2013 via mobile

It seems there are a mix of reviews for the London Film Museum - maybe because there are two different locations. This is a review for the part which is located by Coventry Garden NOT the South Bank!!

We went for what we expected to be a 60 to 90 minute visit and ended up spending over three hours there. It's maybe not for small kids but if you're into films - and particularly English/London films its well worth a visit. Exactly what museums should be: Alive, informative and entertaining.

Oh, by the way.......it's FREE!

1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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