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“Traditional and Quirky”
Review of The Cross Keys

The Cross Keys
Ranked #772 of 22,827 Restaurants in London
Certificate of Excellence
Cuisines: British, Pub
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Description: Tucked away in the back streets of London’s W6, The Cross Keys has all the right ingredients. Proper food, great value, exceptional ale and witty banter at the bar come as standard, while the roaring fire, darts board and board games are the icing on the cake. Pop in for a pint!
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Traditional and Quirky”
Reviewed January 15, 2014

I chose this pub for our staff Christmas party and I'm so pleased I did, our team wanted to have good Ale, good food and have a go at the pub quiz! All I can say is the Food was fantastic, esp the pork belly with red cabbage, the London pride was outstanding, the quiz was really hard, but very entertaining and the staff were brilliant. So attentive and a great laugh.

When you visit the pub be sure to look behind the bar at the little quirky nick knacks on the shelves. A wonderful traditional pub with an amazing function room at the back and a really all round great atmosphere.

We'll be back.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Gingerninja169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys57, Manager at The Cross Keys, responded to this review, January 29, 2014
Hi Alyssa
Thanks you so much for your review. Fantastic to hear you and your party enjoyed the food, service, quiz and drinks over Christmas. I’m especially happy you noticed my random bar odds and ends. My personal favourite has to be my saxophone playing hamster! Hope to see you again soon
Cheers
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Visitor rating
    111
    28
    3
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level 2 Contributor
5 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Class”
Reviewed January 6, 2014

This pub is class.
The local competition, particularly other Fullers establishments in the locale should take note.
We visited an alternative Fullers pub in the area just after New Year's Day and were somewhat surprised that it had no beer on tap. Remarkable really.
We headed to the Cross Keys. This is how a proper boozer should operate. No excuses, top quality management, lovely attentive staff and good food. No thrills and none expected.

  • Visited January 2014
    • Service
Helpful?
1 Thank TipperaryStan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys57, Manager at The Cross Keys, responded to this review, January 29, 2014
Hi Stan
I’m really glad you enjoyed your visit and thank you so much for taking the time to write a review. Sorry to hear about our neighbours. Christmas and the New Year are often very hard to predict I’m sure they where just having an off day
Cheers
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Una vera cena britannica”
Reviewed January 3, 2014 via mobile

My husband and I chose this pub after reading excellent comments and we cannot but confirm the nice and Typical atmosphere of a real English pub...in London! (Very hard to find)..we're frequent tourists of London and we wish to recommend this place to all the tourists willing to look for a real English place far from the busy centre. Un saluto dall'Italia!

Helpful?
2 Thank Sarina-74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys57, Manager at The Cross Keys, responded to this review, January 4, 2014
Google Translation
Ciao Sarina
grazie per il tuo commento. Sono molto contento che ti sia piaciuto la serata con noi e spero di vederti sul tuo prossimo viaggio
ti prego di perdonare il mio italiano che sto utilizzando Google tradurre
buone feste dal Regno Unito
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
“A perfect way to spend Christmas Day...”
Reviewed December 29, 2013

We chose this pub for Christmas Day lunch and what a perfect day it was. Welcomed with friendly smiling faces and staff so attentive to our needs. Christmas aside, this pub is a fantastic traditional pub with great beer, great food and a great atmosphere. If you are looking for a great place to go in Chiswick, this is the one you should choose!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys57, Manager at The Cross Keys, responded to this review, January 4, 2014
Hi Lee
Thank you so much for your review. I’m really glad you enjoyed your afternoon with us and hope you don’t wait another 365 days to visit again. Happy New Year
Cheers
Tim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“amazing hidden gem of a pub”
Reviewed December 17, 2013

this pub is 1 in a million, incredible service, great food...just got a day off so on my way down!!!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank yearsinthetrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys57, General Manager at The Cross Keys, responded to this review, December 18, 2013
Hi YITT

Struth, one in a million! It’s always nice to get positive feedback and when it’s like this!?! It just makes me realise how lucky I am to have such a good team. Thanks again and hope to see you soon

Cheers

Tim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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