Had lunch with my husband and two young kids, we were shown to a table, no one came to take our order, after waiting 20mins we had to ask someone to take our order. The restaurant was not busy, the waiting staff were just standing around chatting. It took another 15mins for our drinks to come. It took a while longer for starters to come. After our starters we waited and waited but no one came to clear the table, we had to complain to the manager who came over, she didn’t even apologise, nor did she offer any complimentary drinks. Very poor customer service. By this time I had lost my appetite and told her to forget my food and just hurry up with the kids pizzas. When we finally got the bill the manager had taken a third off, I don’t think this was sufficient but I was so fed up and just wanted to go, so we paid the bill. This restaurant ruined our otherwise fun day out.
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