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“Dinner with music on the side”

The Ritz Hotel Restaurant
Ranked #98 of 23,226 Restaurants in London
Certificate of Excellence
Cuisines: French
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Restaurant details
Good for: Business meetings, Romantic, Special occasions
Dining options: Dinner, Lunch, Breakfast, Late Night, Reservations
Neighborhood: St. James's
Description: Located in a landmark position on Piccadilly in the heart of London's West End, the magnificent Michelin starred Ritz Restaurant leaves an indelible impression on all who dine there, making it one of the world's most desirable places to dine. Reflecting a new pride in classic French cuisine made with British produce, the kitchen uses only ingredients that are the finest and freshest available. As you would expect of The Ritz, the service is exemplary. On Friday and Saturday nights, The Ritz holds 'Live at The Ritz' - a glamorous dinner dance with a live band and a dance floor. Enjoy a delicious four course meal of classic culinary delights prepared with contemporary influences, and then dance the night away. Reflecting the elegant nature of the hotel's architecture The Ritz London has a dress code in different areas of the hotel as follows: Gentlemen are required to wear a jacket and tie for afternoon tea in The Palm Court and for lunch and dinner in The Ritz Restaurant. In all other areas of the hotel (The Ritz Restaurant breakfast service, The Rivoli Bar, The Long Gallery) and The Ritz Club, smart casual attire is suitable. Please note that trainers or sportswear are not permitted in any of the hotel or Club's restaurants or bars.
Reviewed September 25, 2013

How better to celebrate your 70th Birthday than by dining at the Ritz. What an amazing pleasure it was. At their prices its reasonable to expect the best and thats what you get. The finesse and presentation of the food , the charm and professionalism of the waiters and the setting of the room together create a wonderful and surprisingly relaxed dining experience.

But...speaking as competent pianist myself, I have to save the top accolade for Ian Gomes, the dining room pianist who beguiled us with a repertoire par excellence. Ian, who for a long time was personal pianist to Frank Sinatra made the evening just perfect.

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Thank Hitchiner1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,313 - 1,317 of 1,756 reviews

Reviewed September 24, 2013

Last night I experienced my first and last dinner at The Ritz. With the utmost highest expectations of a bar and restaurant with a reputation such as The Ritz, I took my partner for dinner expecting the highest quality service.

Our table was booked for 5:30pm (the reservation was made weeks in advance) which would have made the perfect meal before going to the theatre for a prepaid show at 7:30pm. However, upon arrival, we were advised that we would be seated closer to 6:00pm because there had been a photo shoot earlier that day. After waiting in the bar for one hour and five minutes, we were faced with the dilemma or possibly missing our show, or going to it, hungry. We were eventually seated and after explaining our situation was advised the service would be a fast as possible.

The dining staff were nice and all seemed good until they too started over promising and under delivering - advising us our desserts would be a maximum of 2 minutes, when in fact they took closer to 10. Even when we requested that our desserts be cancelled so we can just pay the bill and leave, they just brought the desserts out anyway.

Ultimately, we had to rush and pay for a taxi (when we had planned to take a nice stroll after dinner from The Ritz to the theatre), missed the first 20 minutes of the show and had to settle for the worst seats available.

I think the most disgraceful part about the evening, is that not a single member of staff apologised, or offered to compensate in any way. We were told the reason for our table being delayed was because of a 'photo shoot' - as if this is an acceptable excuse. Nobody admitted error, but only acted unprofessionally in that they tried to avoid the blame.

The food was nice, but I've had better service at a run-down pub in a London suburb.

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9  Thank Luke K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Our family came here for the first time for a 'big birthday' .. we were all struck by the attentive and informed service and delighted by the cuisine (small but perfectly crafted portions) and fine wines. The overall hotel experience is also excellent with a (small/intimate) bar for drinks beforehand and 'write home about' washrooms.

Save up for your experience here!

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Thank loss-leader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Lunch on a Saturday was an amazing experiece. The most excellent food, attentive and efficient service and wonderful ambience. I always rate the bread and this was spectacular and the brioche out of htis world. The house champagne had the mark of quality too. So all amply worthy of an excellent rating and spectacular if there was one. At its spectacular rating I might remark it would be good if the pianist could put in an appearance soon after the restaurant began to fill at 12.30 rather than spring into music at a slightly more tardy 1305. No matter, what there was of it was very good. So that is worth a high rating, what went wrong?

The ladies toilet was what went wrong. They are clealry undertaking some modifications my wife tells me and a section was tastefully partitioned off. That seems to have reduced the capacity to three cubicles. One of the remaining three was out of order which was careless. This might not matter but afternoon tea on Saturday is busy and they open at set times through the day, clearing the room out entirely and then filling it in one rush. Nothing wrong in that ordinarily. However,this does mean that a large number of people arrive simultaneously and pretty much instantly fill the area for tea. so, a large number of women arrive at the same time and the inevitable capacity problem arises. There was a long queue for the toilets and entry to exit was 25 mnutes. I have seen better organisation at half time at a sports stadium, let alone a prestigious hotel. Of course for residents, this is not a problem as their own room will be nearby but there is a huge non-resident passing trade at weekends. No-one seemed to be around to manage the situation.I was surrounded by anxious women while I was waiting for my own wife to reappear, all anxious they might miss their set time for tea was the subject for their exuberant chatter. The alterations were forseeable but the capacity problem for waht appears to be the only toilets on the ground floor was also forseeable. Not repairing the broken one quickly is something the obviously competent management should have been on to quickly. When leaving not everyone has so long to hang around to leave and there is no need to spread anxiety amongst those arriving. It was unfortunate we wanted to leave as a mass crowd arrived

An incredible occasion was spoilt by a small but incredibly important detail.

I much regret this low rating in spite of the excellence throughout but to neglect this subject does show disdain for non-resident guests!

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Thank Travellerforpleasure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The Ritz Restaurant is one of those places you only see in the movies, it's a place of glitter and glamour, it's posh, it's classy, the food amazing and staff ultra-friendly! The whole experience is a bit surreal! Enjoy your food with a live band playing a soft melody in the background, while you are being served by 3 different waiters, ... Yep, I'd definitely recommend it to everyone! To keep it affordable, you may want to book a Stardeal via Bookatable (£45 pp) and gents, make sure you wear a tie!

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Thank Elle1982London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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