This is a very new hotel and it shows. The whole hotel is fresh and modern and, importantly, clean.
The problem is that there are quite a few small, annoying glitches that are spoiling what could be a decent hotel.
The free WiFi is stupidly slow to the point of being almost unusable. I can, of course, upgrade for £10 per day, but in a hotel costing £175/night I expect WiFi that works.
The lockers in the pool/gym don't have any working locks. The spa pool is in the corner of the main swimming pool, so it's cold for a spa pool and cannot be warmer.
The bar on the first night couldn't charge drinks to my room due to 'upgrades' and I didn't have enough cash on me. The second night they'd run out of some of the draught beers.
The bathrooms are good, but you can clearly hear everything from the bathroom immediately above yours.
I'm not sure if this review is going to get the same 'cookie cutter' response as seen on the Novotel website, but there's not a lot they need to do to sort most of these minor glitches out... Decent wifi would be a good start!
- Official Description (provided by the hotel):
- Novotel London Blackfriars is a beautifully designed contemporary and exciting hotel in a vibrant area of London, whether you are staying for business or pleasure. The city is a short hop over the river Thames. You'll be minutes away from London's famous South Bank - take a stroll down the river and you'll find some of the capital's most famous Landmarks, including the London Eye, Tate Modern, the Shard and Shakespeare's Globe. Look out for the state-of-the-art facilities at Novotel. ... more less
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- Also Known As:
- Novotel London Blackfriars England