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“Nightmare”
Review of Chiswick Rooms

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Chiswick Rooms
Ranked #693 of 1,077 Hotels in London
Reviewed January 16, 2013 via mobile

I stayed here this month. When they call it 'rooms' that's basically what you get - a room. I checked in and was given a bag with some water, nuts and biscuits. I assume this is breakfast as there are no breakfast facilities.
Room is clean but sparse and pokey. It was also extremely cold. I put on the wall heater (air con) and it blew out cold air and despite turning up the temp it got colder so I switched it off and decided to go to bed at 1030.
There was lots of noise above my room and outside my room. I fell asleep and was awoken at 1130 when the guy on reception just walked into my room and woke me up. Despite the fact I had put the do not disturb sign on he said he thought I wasn't in and wanted my room making up at 1130 FFS!!!! I was annoyed and went back to bed. He then rang me on the phone to explain he was the receptionist.
I went back to bed and the room got colder to the point where i put on my clothes and went down and asked for another duvet which he didn't have. He came to check the heater and confirmed it wasn't working so I waited until he sorted me out another room. 1230 now. He sorted out another room and this was freezing and by the time he has sorted out the heat in this one and it has kicked in it was 0130.
This place is an absolute joke. I hardly slept as the heater was noisy. Why not have central heating.
Worst London hotel I've stayed in (although its just a room not a hotel)
This place is (comparatively) cheap for a reason. Awful

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KensingtonWest, Guest Relations Manager at Chiswick Rooms, responded to this reviewResponded February 6, 2013

Thank You for your feedback, We at Chisiwck Rooms take all feedback very seriously.

The Chiswick Rooms has been awarded 4* guest accommodation from the Quality in Tourism board.

All our rooms are sold as room only, we believe that guests should be given a choice of where to have their hearty breakfast. We are located in between Chiswick High Road and Kings Street. Both these streets have numerous places to have breakfast.

The pack that you were given upon check in is our complimentary welcome pack and not a breakfast pack.

All our rooms have a heater/air conditioning unit thus giving our guests choice to set their own temperatures.

I can only apologize that one of our team members went into your room as he noticed the please make my room sign up. He is a newly appointed team member however this does not give him the excuse of entering an occupied room. He has been given further training to ensure that this does not happen in the future.

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Reviews (209)
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152 - 158 of 209 reviews

Reviewed October 27, 2012

It's impersonal and you never cross with any other guests, so if you are looking for privacy this is definetely your place. It was a bit noisy, you could hear other arriving in the night in your same corridor, but we had also a room on the ground floor so we could hear some people from the street. It wasn't too annoying though.
The bed was a big hard but pretty comfortable. Tea amenities are available and they provide you with tea, mil, chocolate, sugar for no charge (it's a nice gesture).
The bathroom was in a very good condition, clean and new and you could listen to TV/radio through speakers installed there, which was quite nice.
The room was fairly small (we got the double petit) but it served for its purpose perfectly.
It's, literally, 1 minute walking away from the tube station (Stamford Brook) and nearby you can find some cafes and pubs.
However, bare in mind that it's not a place for staying with your family or friends.

Room Tip: I'd recommend to get a room in upper floors rather than ground floor. Not sure how many are avai...
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 90EB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KensingtonWest, Guest Relations Manager at Chiswick Rooms, responded to this reviewResponded November 28, 2012

Thank you for taking the time to share your views, the entire team at Chiswick Rooms are very pleased that you had an enjoyable stay with us. Our Petit Double rooms as you call them are our Compact Double rooms which are smaller in size than our standard Double Rooms. Thus if you are looking for a larger room please book our Standard Double Rooms. We hope to accommodate you again in the near future, please request a room upstairs.

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Reviewed July 15, 2017
Google Translation

Room Tip: 階段しかないので、なるべく低い階
See more room tips
  • Stayed: June 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Japna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2017
Google Translation

  • Stayed: May 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alexia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2017 via mobile
Google Translation

Stayed: March 2017, traveled as a couple
Thank coliiiiiiiiiine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2017 via mobile
Google Translation

Stayed: December 2016, traveled as a couple
Thank danielinho22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2016
Google Translation

  • Stayed: November 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Giulia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chiswick Rooms

Address: 407-411 Goldhawk Road, London W6 0SA, England
Phone Number:
Location: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Room Service
Hotel Style:
Ranked #693 of 1,077 Hotels in London
Price Range: $77 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chiswick Rooms 3.5*
Number of rooms: 33
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Also Known As:
Chiswick Rooms London, England

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