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All reviews central line westfield shopping centre tube station pizza express free wifi wet room shower gel minute walk air con late check oxford circus heathrow airport twin room comfortable stay night's sleep short stay location is excellent
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Reviewed 5 weeks ago via mobile

Good WiFi. Friendly staff. Clean and modern hotel. Good location. Only negative is that maybe a few extra plug sockets beside could be added but staff were friendly and helpful. Bar available and food available.

Stayed: October 2018, traveled as a couple
Thank pezianni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded 4 weeks ago

Thank you very much for this lovely review following your stay with us. It is always a pleasure to receive a 5 stars comment!
We hope to have the pleasure to welcome you back soon!
Many thanks,
Francois Zissel
Assistant general Manager,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2018 via mobile

This hotel is an excellent choice for anyone going to Shepherds Bush Empire or Hammersmith Apollo, both of which are within walking distance. The large double room was clean, quiet and comfortable. Breakfast fabulous and the staff all helpful and friendly...in particular Sylvia. Would definitely stay again.

Stayed: October 2018, traveled as a couple
Thank 872Katie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded 4 weeks ago

Such a great 5 stars review thank you so much! Our team and especially Sylvia will be delighted to read it. This kind of comment is always a fantastic reward for them and they should be proud about it!
Many thanks,
Francois Zissel,
Assistant General Manager

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Reviewed October 11, 2018

Visiting this hotel for the second time and definitely good choice.
Again excellent staff and room are very clean and tidy.
I checked in during busy time but everything was quick and efficient .
Following morning I had breakfast with usual continental and cooked which was nice.
I will return to my next trip in London.

  • Stayed: August 2018, traveled as a couple
    • Location
    • Rooms
    • Service
Thank ANTONIO F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded 4 weeks ago

Haha Antonio me and the all Ibis Shepherds Bush team we love your comment!
We will definitely be delighted to welcome your back for a third time at the hotel!
We hope to see you soon,
Francois Zissel,
Assistant general Manager,

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Reviewed October 11, 2018 via mobile

Location is great with proximity to one of the few large shopping malls, Westfield, in London. Walk to the tube station (Shepherd’s Bush) is only approximately 5 mins, which takes you to most attractions in London along the Central Line.

Service was prompt & friendly and check in/out was hassle free too.

Room is clean, comfortable and quiet. All in all, this hotel checked all the boxes of a good accommodation. Only downside is that it is a tad far if you are arriving from London City Airport.

Stayed: October 2018, traveled solo
Thank JosephLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded 4 weeks ago

Thank you so much for your positive review with us. I am delighted to read that you have been satisfied with all the aspects of your stay.
I do agree our location is great! However indeed a tad far if arriving form London City airport as it is in the East of the city and we are in the West.
Many thanks again,
Francois Zissel
Assistant General Manager,

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Reviewed October 9, 2018

We spent 4 days here during the first part of our anniversary trip. The hotel is in a great location. Just steps away from the Shepherds Bush tube station, which made it incredibly convenient for getting around London. We arrived a couple of hours before official check in time, but they were able to check us in early (which was very appreciated after a long flight). The room was bright and clean, a little small, but we knew to expect that in London. We had ample space for everything and were quite comfortable. After checking in we decided to walk around London (trying to stay awake to adjust to the time change). During our check in chat we happened to mention we were there to celebrate our 30th anniversary, when we returned to our room, later that day, we found heart balloons, rose petals on the bed, champagne flutes, a small bottle of sparkling wine and a very nice card. What a thoughtful gesture.We had a very pleasant stay here and found the staff incredibly friendly, room very nice, clean, bright and comfortable (although the mattress wasn't the most comfortable we had ever slept on). But generally we were really pleased with our stay and enjoyed it very much.

  • Stayed: September 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank teed43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raphaella Y, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded October 11, 2018

Thank you so much for this great review. We love to celebrate special occasion with our guests and we are pleased that you choose our hotel for the first part of your anniversary trip.
Many thanks again and do not hesitate to visit us again for your next anniversary.
Francois Zissel,
Assistant General Manager,

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