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“secluded location off Greenwich beaten path”

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DoubleTree by Hilton London Greenwich
Ranked #177 of 1,090 Hotels in London
Certificate of Excellence
London
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“secluded location off Greenwich beaten path”
5 of 5 bubbles Reviewed May 17, 2013

Very smart modern rooms in a converted former Metropolitan Police facility dating from the 1940s which won a Riba award. This property is both elegant and contemporary. Enjoy the luxuriously appointed bar just off the check-in area and then head downstairs to the equally alluring restaurant. Staff here are efficient and most professional. Easy connection to Canary Wharf (and therefore City airport) via Deptford Bridge DLR. Walk to Greenwich Park in 15 minutes.

Room Tip: West-facing upper floors are best as you get fantastic views of London skyline from a distance!
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FlyguyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 21, 2013
Thank you for the review, we are pleased you liked the style, service and fantastic views – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,556 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (324)
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 14, 2013 via mobile

I stayed here with my husband for the weekend and it was fantastic!! The staff were so efficient and friendly. The hotel was absolutely spotless!! The breakfast was great and the bar lounge area was so modern, stylish and comfortable. I loved our suite on the ninth floor. It was splendid and the bed was so comfortable. I love the convenience of having wifi throughout the hotel. The private parking was an additional option that made our stay even more comfortable. We will definitely be staying here again!! Bravo to the hotel staff for making our experience so great! I highly recommend this hotel!

Stayed May 2013, traveled as a couple
Helpful?
1 Thank Charlene Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 21, 2013
Thank you for your very kind review Charlene, we are delighted you enjoyed your experience and that you would recommend us. We look forward to welcoming you back very soon – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 13, 2013

Stayed in Greenwich to be close to the O2 arena. Was further away than expected, but still a great location. Greenwich Park, Roayl Greenwich and Cutty Sark were all lovely places to visit. The DLR station was 5 minutes walk, with a supermarket en route too. Hotel was beautiful. Very nice rooms - spacious, modern and very comfy bed - lovely bar/restaurant, staff were very helpful and efficient - will definitely be staying again

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank ambermooose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 14, 2013
Great to hear you will be returning and thank you for the review – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed May 12, 2013

We were allocated a room on the first floor, it was like a prison cell, with a small window above eye level so you couldn't see out. The receptionist did change us immediately when we asked to a room on the fifth floor which was better. Rooms however, whilst nicely furnished are small with double (not king size) bed and no bath.

Location is about 20 minute brisk walk to Cutty Sark.

Stayed May 2013, traveled as a couple
Helpful?
Thank Depac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 14, 2013
Sorry to hear you will not return but am pleased we were able to offer you a room move – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 10, 2013

I've stayed at the Mercure Greenwich twice now, and was so impressed with the courteous staff and stylish rooms. The price was also extremely reasonable; I was expecting something of a lower quality, and was a little blown away by how gorgeous the reception and rooms were (not to mention how gorgeous some of the staff are, it has to be said!). The hotel is just a short walk from beautiful Greenwich, and there is free parking behind the hotel. The room is an adequate size with a lovely modern bathroom, and there were even enough mirrors for three girls to get ready for a night out. I will definitely stay again if I need to be south of the river, and would highly recommend it.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qwerrrty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 14, 2013
Thank you for the very kind review, we are so pleased that enjoyed the facilities and staff, the car park is currently charged at £12.00 for an overnight stay and has limited availability, and I recommend you book to avoid disappointment. You must be the one that got away! - It’s always good to get a freebie –General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wicklow, Ireland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

I stayed here for 1 night on Sat 4th May to visit my friends for birthday celebrations. I have travelled and stayed in many, many hotels for business all over Europe that cost plenty so this hotel was a very pleasant, economical surprise!
I really hope they aim to keep their costs lower than the grungy Ibis or Travelodge hotels nearby, as this would ensure return guests and myself included!!

Check-in and check-out by Madelene was quick, informative, efficient and very friendly.

Please be AWARE though that there is a charge/deposit taken from your card upon check-in for any room charges (minibar) you may have during your stay. The amount came to €61.57 and it was deducted from my card immediately (not blocked as previously stated by the manager in a comment below). It will take approx 3days to be returned to my card.
The hotel really need to make this clearer on their site so guests can budget this into their expenditure without any surprises!!!

I loved the decor of my room and it was a pretty good size for a standard room (211). Very quiet room also as I had a very late night/early morning but I got sufficient sleep until 10.30am!
View from the room is of the carpark and aircon, but I wasn't there to look out the window!! :) Great to have complimentary water, tea & coffee facilities in the bedroom and the bathroom is a great size too with a super power shower. Plenty of mirrors for us ladies to prepare hair, make-up etc.
I know London very well as I lived here for many years so I didn't sightsee but Greenwich is fantastic for anyone looking to explore the area.
The hotel is situated in a lovely quaint grove that has a small communal garden with period style cottages surrounding it.

I have recommended this hotel at the party I attended, to a lot of friends and I would not hesitate to return again and sample breakfast the next time!

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Syhon74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 14, 2013
Thank you so much for the recommendation and for singling out Marlene for praise, she will be delighted, hope to welcome you again soon – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We were looking to stay in Greenwich as a bit of a change to central London and the Mercure is a good option. Easy walking distance to both Deptford Bridge and Greenwich DLR stations and the main tourists attractions of Greenwich and Cutty Sark.
The hotel is quite new, the rooms are nicely fitted and very comfortable. The walk-in shower is also a feature I think is great in a hotel room (who takes a bath in a hotel??). The staff were also really friendly, helpful and efficient.
We had a room at the back of the hotel and there was some noise from the air-conditioning units outside, but it didn't disturb too much, in all it was a nice quiet pocket of London.

Room Tip: I would suggest trying rooms on the East side, or along the front, although I didn't stay in one...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this review, May 14, 2013
Thank you for your review Mr Hutton, I am glad you enjoyed your stay and that the staff were helpful and efficient – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton London Greenwich

Property: DoubleTree by Hilton London Greenwich
Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Location: United Kingdom > England > London
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#84 Best Value Hotel in London
#125 Business Hotel in London
#137 Luxury Hotel in London
#143 Romantic Hotel in London
#288 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Official Description (provided by the hotel):
Located in Royal Greenwich, DoubleTree By Hilton London Greenwich is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 
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Also Known As:
DoubleTree By Hilton London Greenwich England

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