We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel, recently opened, helpful staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton London Greenwich
Ranked #165 of 1,077 Hotels in London
Certificate of Excellence
Reviewed January 23, 2013

Stayed here in January 2013 after our flight from London City was cancelled. Air France arranged hotel room, dinner and breakfast for us.

Hotel recently opened, so it still smells new. Rooms are clean, spacious and a have some convenient things: airconditioning and lights can be controlled with the remote control. Shower is great and you can Greenwich's history on the glass wall in the bathroom. Nice!
Restaurant has a great atmosphere, with a fictional aquarium. Dinner tasted very good, as did breakfast. It offers full English breakfast, but you can also have continental if you would like.

Staff was very helpful.

Recommended if you would like to explore lovely Greenwich or if you don't mind staying 30 minutes from London city centre.

  • Stayed: January 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RoelCobben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 31, 2013

Wow, great review given that it was flight misfortune resulting in you staying with us. Maybe next time it will be your choice. Thank you for taking time comment - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,830)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,620 - 1,626 of 1,830 reviews

Reviewed January 19, 2013

Had a great one night stay here with the girlfriend. Room was very clean and comfortable with a great view over London. Very friendly staff, good location for O2 (short taxi ride away) and easy to get to via the DLR. Had a slight problem with our shower but they came to sort the issue very quickly for us. If we are looking for a clean, well priced hotel in London in the future, this will definitely be on our shortlist.

Stayed: January 2013
2  Thank S C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 21, 2013

Thank you for taking the time to review the hotel, I am pleased that my team made you welcome and that we were able to resolve the shower difficulties to your satisfaction. The Housekeeping team are most delighted you found the facilities clean and comfortable. Hurry back - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

Agree with Simon J. Comfortable room, nice decor, friendly and efficient staff and good value. Very good food in the restaurant in the evening plus breakfast for £10 if booked in advance. We will definitely return again.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 11, 2013

Thank you Mr Ron G for such a sterling review. Glad you enjoyed the hotel and services and will pat the food & drink team on the back on your behalf. Hope to see you again soon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

Hotel was to a very high standard finish - with the staff very attentive and information. The hotel is new so there were some things that weren't in full working order but this wouldn't be too long before they were ironed out. Handy location and modern touches made for a lovely stay.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Gille6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 11, 2013

Thank you for your kind review and understanding. We are very proud of our building heritage and delighted to breathe new life into this long standing Greenwich landmark - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

Lovely hotel, lovely staff and great value for money!
My boyfriend and I spend new year in London and chose the Mercure. We were not diassapointed. We thoroughly enjoyed our trip and would definitely return :-)

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
3  Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 7, 2013

Thank you for your review Simon & partner, we are happy you saw the New Year in with us and hope to see you again in 2013 - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

This hotel is very close to the Deptford Bridge DLR station and a 15 minute walk into greenwich town. The rooms are contemporary and beautifully decorated, as is the bar and entrance area. We stayed for 3 nights for a city break. The rooms are a good size with the amenities you'd expect.
Yasmin on the front desk is very helpful and friendly. She made you feel like you were coming home when returning to the hotel after a day out.
The beds are very comfortable and the layout of the rooms work well. There is a socket by the mirror which makes things easier (so many hotels get this wrong). The walk in shower was really refreshing, there was no bath in our room. The lights and heating can be controlled thought the remote control, which is always a nice touch. The room is very good value and very close for all the attractions in greenwich, and an easy dlr/tube trip for every where else.
The room wasn't quite perfect though...
A heated towel rail in the bathroom would make it easier to reuse towels as there would be somewhere for them to dry, this wouldn't be a problem if you are only staying one night though.
I would stay here again, it's well priced and makes London accessible without been too central. Greenwich has a lovely village feel to it.

Stayed: December 2012, traveled as a couple
4  Thank holidayshy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 7, 2013

We are pleased you enjoyed your stay and delighted that Yasime made you feel so welcome. I will pass on your kind comments to her - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

I spend the new year there. We went to the roof to watch the fireworks and after on the bar to celebrate the new year with champagne and canape.
The design of the room is very modern and the bed really confortable.
All the staff was very friendly, helpuf and professionnal.
I really recomande this new hotel for a short break.

  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Pauline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at DoubleTree by Hilton London Greenwich, responded to this reviewResponded January 7, 2013

Thank you for your review Pauline, we are so pleased you enjoyed your stay and we look forward to welconming you back very soon - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
The Westbridge Hotel
#98 of 1,077 in London
1,475 reviews
Show Prices
Show Prices
Show Prices
Greenwich
De Vere Devonport House
De Vere Devonport House
#399 of 1,077 in London
1,439 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton London Greenwich? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Phone Number:
Location: United Kingdom > England > London
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#101 Best Value Hotel in London
#125 Business Hotel in London
#131 Luxury Hotel in London
#143 Romantic Hotel in London
#287 Family Hotel in London
Price Range: $99 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Official Description (provided by the hotel):
Located in Royal Greenwich, DoubleTree By Hilton London Greenwich is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, getaroom.com, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your DoubleTree by Hilton London Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton London Greenwich England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing