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“Never again.” 2 of 5 bubbles
Review of Simply Fish - CLOSED

Simply Fish
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Delivery, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Neighborhood: Camden
londra
Level Contributor
44 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Never again.”
2 of 5 bubbles Reviewed June 10, 2013

I was there on Sunday the 9 of June 2013. As soon as we arrived a friendly waitress accomodated us. Our table was prepared and we where provided with the menus. We were ready to order our fish when we overheard the owner of the restaurant saying to the staff that the only think that they would possibly serve was fish and chip. Apparently they were having problem in the kitchen. No one came to our table to confirm it or to check if we were right with it. In order to be sure I checked with the owner which confirm the above: problem in the kitchen. However he indicated (after I have asked for it) the small starters that they would serve. We choose our food, one starter and 2 fish end chips. Plus bread. Fine. We were keep waiting for age and only after I complained we were served with our starter. The fish was really well prepared, fresh and rich. But the portion of the bread was just not enought. Just 2 pieces of bread that we ended to pay 3.50 !!!!! After another long wait and another complain we were served with our fish and chips. Again I can not discuss about the quality of the fish which was extremaly good but the size of it was tiny, really tiny.
We pay our bill (including the service charge!!) and left the place. No one was around even just to excuse the bad service which has been provided to us.
By the way. On our way out the restaurant we saw fish served on the other tables which was not fish and chips. I am sure that they were still have problem with the kitchen giving the fact that they started to turn away new customers.
Never again.

  • Visited June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank gufoLondra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

139 reviews from our community

Visitor rating
    71
    53
    6
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, England, United Kingdom
2 reviews
“Fantastic meal”
5 of 5 bubbles Reviewed May 31, 2013

Well I ate here with a friend last tonight (31/05) and had a wonderful meal perfectly cooked tasty fish and friendly bubbly atmosphere service was great and to watch the to chefs in the Kithen was quite exciting !!!
Would defiantly recommend AND THEY DO TAKE AWAY WOW !!

  • Visited May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Bad Experience”
1 of 5 bubbles Reviewed May 29, 2013 via mobile

Having read the positive reviews, my wife and I took the kids here today. We arrived at 10 to 5, where a friendly waiter let us in early. Unfortunately, he was immediately chastised by another waiter, who rudely told us to leave, and come back at 5 pm. Undeterred, we returned at 10 past 5, to find the place still closed, and the unkind gentleman smoking out front. Upon seeing our approach, he simply stared at us, turned his back, and continued smoking.
They may have the best fish in London, but the disgraceful attitude of this individual encouraged us to try elsewhere.

Helpful?
Thank tiger_n_ox
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Gabriella D, Public Relations Manager at Simply Fish, responded to this review, May 31, 2013
Hello Tiger_n_ox,

Thank you for taking the time to post feedback. We have investigated the issues you experienced on your visit to Simply Fish. It seems one of the kitchen staff was responsible for advising you poorly and was not delivering our usual levels of customers service.

We have taken measures to make sure this doesn't happen again and hope you will be satisfied that we always take on board any comments our customers make.

We hope you will be in Camden again soon and will come and visit us. Thank you and take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Cosenza, Italy
Level Contributor
85 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Simply Wonderful Fish!”
5 of 5 bubbles Reviewed April 17, 2013

The best fish I've ever eaten! We was 6 in the party and everyone was enthusiastic about own plate.
You can choose which kind of fish you prefer, how it shall be cooked, condiment and accompaniment, all at your choice! Further, they offered us small free starters.
A full excellent meal for only 18 £, drinks and service charge included, in a picturesque location in the middle of famous Camden markets.
What's more, the whole staff is very very nice and kind.

  • Visited April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Rocco D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“fish lovers will love the fish”
4 of 5 bubbles Reviewed April 8, 2013

Excellent restaurant, great tasting fish with a large selection of fresh fish. I have been to this restaurant about three times and can definitely vouch for the sheer quality and deliciously cooked fish.

You will not be disappointed. Fish lovers, what are you waiting for?

  • Visited October 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
2 Thank HCLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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