We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptionally Excellent”
Review of Hotel Xanadu

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Xanadu
Ranked #321 of 1,072 Hotels in London
Reviewed August 26, 2013

We telephoned ahead to see if we could have early check in and were told that our room was actually ready and we could check in as soon as we arrived in London. The receptionist was extremely efficient and very welcoming. The room was a good size, the bedding was first class and the room was a joy to be in. Everything seemed to be new. We were at the front of the hotel but it was no problem as double glazing was excellent. We really liked the breakfast room and the way the food was displayed. My husband requested extra strong coffee and that arrived very quickly. If we needed to be in this part of London again we would definitely make Hotel Xanadu our first choice.

Room Tip: Only saw our room so cannot comment on any other room.
  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank suzanneReading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 29, 2013

Dear Suzanne,

thank you very much for your time to leave a review about our hotel. Much appreciated.

It is nice to see you enjoyed your stay from the check-in to breakfast and the room. Yes, our hotel is very new indeed, it will be our 1st year since we have opened in September 2012. You will be pleased to hear that all of our rooms are almost identical so you can return to us with ease that your room will be as comfortable as your last one.

My team was delighted to read your review and we certainly hope to welcome you back at Xanadu in the future.

Best wishes,

Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (376)
There are newer reviews for Hotel Xanadu
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

255 - 261 of 376 reviews

Reviewed August 26, 2013 via mobile

We stayed here for three nights in August, and were very happy with everything except the one thing the hotel really can't change: it's location. It is an easy 5 minutes walk from Ealing Broadway Tube station, but that is half an hour's ride from most of the places in London that you actually want to visit. Just too far, really, to be able to pop back for an hour's feet up after a busy morning in the museums and before the West End.

However, everything else is great. Comfortable, clean rooms; nice staff; good breakfast (for which you pay extra, but it's comparably priced to anything you'd get elsewhere) and in a quiet street.

So if you're looking for something affordable within reach of London, don't hesitate.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Mandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 29, 2013

Dear MandiB

thank you very much for your feedback.

I very much appreciate your comments and I am glad you liked our hotel overall.

Thanks again and we hope we will see you again in the future.

All the best,


Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

We selected the hotel based on the good overall reviews so far. The room and bathroom were very well kept, tidy, clean, everything functioning perfectly well. The staff was great, very friendly and helpful. No complaints in this regard. What really turned out to be a very weak point was the following: The windows can not be opened. In order to have enough fresh air during the night the air condition has to be switched on. As a consequence the air became extremely dry, for people wearing contact lenses this is especially unpleasant. Anyone being sensitive to dry air should avoid that place for that reason. Apart form that: Perfect.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Juergen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 29, 2013

Dear Juergen,

thank you very much for your feedback on Hotel Xanadu.

It's nice to hear you had a nice stay with us overall. Sorry to hear about the windows experience and I completely understand how you must felt. Our windows can be actually opened if requested and we would have gladly opened it for you.

Now knowing that I hope you will be happy to stay with us again in the future.

Best wishes,

Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

I have stayed here a dozen nights during July and August. The rooms for disabled guests are the best I've experienced in London and the staff couldn't be more helpful. Comfortable bed with big soft pillows. The restaurant in the hotel is good and there is a very good choice in surrounding streets if you want to go out to eat. It may not be central London but it is worth the short journey out to Ealing. I recommend the cocktails and spiced peanuts at the bar - excellent cocktail waiter!

Room Tip: If you want a window open at night ask for a room at the back. Excellent large walk in shower for di...
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 29, 2013

Dear Gina,

thank you very much for your time to write a review about Hotel Xanadu.

I am very pleased to read you enjoyed your each stay with us and your compliments on our Accessible Rooms.
Our team was very happy to hear your comments on our helpfulness and that you enjoyed our cocktails.

We hope to welcome you back soon.

Thanks again.

Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

We were struggling to find somewhere nice to stay in London within our budget - accommodation within the £100 mark seemed to be dated or within the business district of the Docklands. Xanadu was very reasonable, contemporary and clean. Staff were friendly and helpful. And the fitness centre (to which guests can get a free pass) was great - one of the best I have been in - swimming pool, sauna, steam room and hydro pool - a great way to start the day! Tube stations close by so easy to get into London but also a diverse range of places to eat just outside the hotel.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Abigail0013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 29, 2013

Dear Abigail

thank you so much for taking the time to write a review about Hotel Xanadu. Every comment you made is very much appreciated.

I am very pleased you enjoyed your stay and you found our partner Eden Fitness great.

Please let me know if you need any help with any future reservations. We will be happy to assist.

Thanks again.

Best wishes,

Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

I have stayed at this new hotel on 5 separate occasions in the last 2 months. The rooms are great and all the staff are fantastic as nothing is too much trouble hence returning so many times. On one occasion I had forgotten something and the reception staff were so helpful.
OK so it’s not central London but the restaurants in the vicinity are excellent and good value and food in the hotel was also very good. The Underground takes you into London in appx 3o minutes.
If you want great service, good value and very helpful staff then you won’t find better.

  • Stayed: August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JJBParkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 28, 2013

Dear JJBParkes,

many many thanks for such fabulous review. We all here at Hotel Xanadu like getting feedback so it is much appreciated.

It is nice to see you have returned to us on several occasions - so thank you for your loyalty!

If you need any help to make any future reservations or if you have any questions please let us know.

We very much look forward to welcome you back to Hotel Xanadu soon.

Best wishes,

Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013 via mobile

I booked a night here for my partners 30th birthday. Staff couldn't have been more helpful in helping me arrange the room to make it special for him! Thank you all again. Reception area is gorgeous, check in on an iPad! The room was beautiful, spotlessly clean, and lovely caffitiere coffee. Great barman on the bar unfortunately we didn't get the chance to eat at the restaurant but it looked beautiful. Would highly recommend this hotel. Hopefully we get the chance to come back and stay again for a little longer next time :)

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank chloeb86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelXanadu, Director of Sales at Hotel Xanadu, responded to this reviewResponded August 28, 2013

Dear Chloe

what a lovely feedback from you. Thank you very much, our team greatly appreciated the comments!

We have got fantastic bar team and I am sure by the time you are back we will have some new cocktails on the menu - a must try!
We would definitely like to have you back soon again and I hope you can try our restaurant this time as well.

If you need me to help you with anything (even future booking) please contact me anytime.

Thanks again for your time to write the review and see you hopefully back soon.

Best wishes,


Jana Weidlova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
0.7 mi away
Hotel 55
Hotel 55
#433 of 1,072 in London
405 reviews
0.7 mi away
DoubleTree by Hilton London Ealing
1.4 mi away
The Kings Head Hotel
The Kings Head Hotel
#577 of 1,072 in London
38 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Premier Inn London Ealing Hotel
0.2 mi away
Travelodge London Ealing
Travelodge London Ealing
#137 of 1,072 in London
681 reviews
1.4 mi away
Park Plaza London Park Royal
Park Plaza London Park Royal
#123 of 1,072 in London
279 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Xanadu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Xanadu

Address: 26-42 Bond Street | Ealing, London W5 5AA, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#89 Best Value Hotel in London
#99 Business Hotel in London
#198 Romantic Hotel in London
#231 Luxury Hotel in London
Price Range: $110 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Xanadu 4*
Number of rooms: 48
Official Description (provided by the hotel):
Relaxing, comfortable and luxurious, Hotel Xanadu offers 46 stylishly appointed rooms and two executive suites. Guests can also enjoy Shikumen, our fine dining Chinese restaurant and bar. Shikumen's a la carte menu is served throughout the day and during lunchtimes they compliment their signature dishes with a set lunch as well as an extensive selection of handmade Dim Sum (served daily until the early evening). One of the Shikumen's notable dishes is truly authentic Peking Duck cooked according to an ancient recipe and served meticulously at your table by chefs from Peking. The first of two servings are served with handmade Pancakes and Baos made daily by one dedicated chef. Shikumen offers unconventional dishes such as Soft Shell Crab in Almond Butter Egg Sauce, Braised Chicken with Radish and Sweet Basil and Clay Pot Tofu with Morel Mushrooms in Black Bean Sauce. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Cheap Tickets, Agoda, Orbitz, TripOnline SA, Cancelon and Hotwire so you can book your Hotel Xanadu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Xanadu London, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing