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“Not a great stay”

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Hotel ibis budget London Whitechapel - Brick Lane
Ranked #375 of 1,067 Hotels in London
GreenLeadersBronze level
Cork, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not a great stay”
Reviewed April 22, 2014

Beds were made of boards and stuck together they were divided by a board that you hit your head off when u turn around
Toilet doer doesn't close no lock or handle on the inside
Rooms were very clean but very small

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fidelma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julien L, General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review, April 25, 2014
Thank you for your feedback. I'm very sorry to hear that your stay was not up to your expectations. Please allow us to express our sincerest apologies for any inconveniences caused.

Kind regards,

Julien Lamarre,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Tarragona, Spain
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed April 17, 2014

It's a budget hotel, so it's simple and small but that's all you need just to have a clean room and comfortable bed to sleep. The best thing about all ibis hotel are their sound proof rooms. There are bus stops and underground station nearby. Very convenience.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustineLow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julien L, General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review, April 18, 2014
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Julien Lamarre, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 11, 2014

Wanted to take the grandson to see the sights so we booked a room at the Ibis.Its says budget in the description but everything was way above what we expected. The room was small but provided everything we needed,clean and the free wifi was a welcome extra. The grandson loved his bed and honestly didnt want to leave the room during the day.
Without doubt the highlight of our stay were the staff,so friendly and welcoming,available 24 hours a day. Ibis should be very proud of their staff at this hotel,they were a credit to the company's name.
The next time we are in London we know where we are staying.Its a shame that the budget is listed in this hotel's name because the management and staff were way above that level.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don311007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julien L, General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review, April 12, 2014
Many thanks for your kind review. I am glad my team made your stay enjoyable.

Kind regards,

Julien Lamarre,
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 31, 2014

Having never stayed at an Ibis Budget I was not sure what to expect, but I was pleasantly surprised. The room is basic, with very basic, plastic fittings and a shower cubicle in the corner of the room. The toilet is screened off is a separate space, but broadly these rooms do not have an enclosed bathroom, which could be an issue. However, I simply needed somewhere to crash, and this was perfect. Close to the Tube and good bus routes into the City and beyond.

Reception staff very helpful and this was tested when I need to iron some clothes - a room off the reception has iron and ironing board, and can be used at no extra cost.

Perfect if you need someone to lay down your head at night at low cost (for London). Not necessarily somewhere to linger and lounge in your room. But very good for the level it's pitched at.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GeoCroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julien L, General Manager at Hotel ibis budget London Whitechapel - Brick Lane, responded to this review, April 1, 2014
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,

Julien Lamarre,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget London Whitechapel - Brick Lane

Property: Hotel ibis budget London Whitechapel - Brick Lane
Address: 100 Whitechapel Road, London E1 1JG, England
Phone Number:
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#27 Best Value Hotel in London
#49 Green Hotel in London
#323 Family Hotel in London
#354 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget London Whitechapel - Brick Lane 2*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to ibis budget - essential comfort modestly priced. Ibis budget London Whitechapel Brick Lane - close to Central London 1km from The City East London easy access to A11 local transport links from/to Central London and Whitechapel/Aldgate underground stations. 169 Cocoon rooms for up to 3 people En-suite shower and flat-screen TV. Free wifi throughout. 24/7 reception. 24/7 sweet/savoury snacks/drinks. Good value breakfast buffet. No on-site car-park. 100 pct non-smoking. All at an affordable price. ... more   less 
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Hotel Ibis Budget London Whitechapel - Brick Lane England

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