We gave the Premier Inn Southwark Tate Modern a real headache when we double booked our recent stay, to attend a family wedding. On top of that, we had booked the wrong Premier Inn; we needed to stay at the Premier Inn Borough Market.
We showed up at Premier Inn Borough Market and asked if we could transfer to Borough Market from Tate Modern.
I have to say that the way we were treated and the efficiency of Staff member, MimI, was excellent. The transfer was swiftly done and we enjoyed our eventual stay in Premier Inn, Borough Market.
Meanwhile , back at Premiere Inn, Tate Modern, Mr Borislav could not have been more helpful and understanding of our predicament. We had failed to cancel our second booking and they had every right to charge us a cancellation fee. We were not charged the fee thanks to Mr Borislav. I call that first-class public relations.
On price, comfort and service our stay wirh Premiere Inn was hard to beat.
- Official Description (provided by the hotel):
- Tucked behind the South Bank, where you'll discover modern art, entertainment and contemporary culture ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Southwark (Tate Modern) Hotel England