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“Lovely”

Lee Valley Ice Centre
Ranked #819 of 1,736 things to do in London
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Attraction details
Owner description: If you’re interested in ice skating lessons in London, there’s no better location. The centre offers a range of learn to skate course and public skating sessions that suit all ages and abilities from toddlers to adults. Private ice skating lessons are also available from our team of qualified coaches and the centre is home to the Lee Valley Lions Ice Hockey teams and the Lee Valley London Skating Club.
Reviewed October 15, 2013 via mobile

Ice was nice, but my boots was changed for enough sharpness, after that was funny. I am planning come back early with my friends.

Thank Rohy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisitLeeValley, General Manager at Lee Valley Ice Centre, responded to this reviewResponded December 12, 2013

Thank you for your review. I'm pleased to hear the issue with the ice skating boots was resolved and hope that you and your friends continue to enjoy your visits to Lee Valley Ice Centre.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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31 - 35 of 36 reviews

Reviewed August 24, 2013 via mobile

my first visit to lee valley, but wont be my last. romford ice rink has always been closer and i had spent a lot of time here over the years before it closed down.

lee valley is cleaner, the facilities are much better and although slightly pricier a much better experience.

good for a couple of hours with the kids definitely!

1  Thank kyla85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisitLeeValley, General Manager at Lee Valley Ice Centre, responded to this reviewResponded August 27, 2013

We're so glad that you enjoyed your visit and thank you for taking time to comment. We strive to provide great facilities as well as good value for money so we really appreciate your compliments.

We look forward to welcoming you and your family back soon.

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Reviewed May 11, 2013

Spent an afternoon messing about on the ice. Friendly staff good cafe only complaint is they should turn up the heating.

Thank Robmur1666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisitLeeValley, General Manager at Lee Valley Ice Centre, responded to this reviewResponded May 13, 2013

We're very pleased to hear that you had a great visit and ice skating is a wonderful way of keeping fit, where all the family can participate together. We're delighted to hear you enjoyed our cafe too and will pass on your comments to our staff. We hope to see you again soon.

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Reviewed May 4, 2013

Went with party of 10, they loved it, it was so much fun. Music was good, but if your going to sit and just watch make sure you rap up because its very cold so make sure bring a jacket and wear thick socks because skating boots can give blisters.

1  Thank lorraineJLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisitLeeValley, General Manager at Lee Valley Ice Centre, responded to this reviewResponded May 9, 2013

We’re glad to hear your group had a great birthday treat, it’s the ideal place to keep cool in the summer and if it’s too chilly just watching you can always warm up with a hot drink from our café. We offer great birthday packages at Lee Valley Ice Centre as well as our other venues including Lee Valley Riding Centre and Lee Valley Park Farms – see our kids and families section of our website for more details. We hope to see you again soon!

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Reviewed January 4, 2013 via mobile

Staff couldn't care less about customers they don't even look at you when they speak to you.
Have no control over other skaters including one member of the public who found it funny to flick ice all over young children constantly.
Rink looks old and needs updating along with toilets and changing area.
Thankfully only paid £8 with groupon voucher.

1  Thank charlz1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VisitLeeValley, Public Relations Manager at Lee Valley Ice Centre, responded to this reviewResponded January 7, 2013

Thank you for your feedback and we’re terribly sorry that you had a negative experience at Lee Valley Ice Centre – your comments about our staff in particular are a real concern as this falls well below our expectations for excellent customer service.

We have experienced an extremely busy holiday period, including some of our busiest ever weeks, but I can assure you that we have stewards on the ice at all times depending on the number of skaters. These stewards respond to any issues on the ice including injuries, anti social behaviour and customer enquiries, although I apologise if there was unsuitable behaviour which wasn’t identified on this occasion.

I do hope that you will return in the future and have a more pleasant experience of our venue. If you would like to discuss any specific points in any more detail please do feel free to contact me via email on icecentre@leevalleypark.org.uk

Yours sincerely,

Alan Seabrook
General Manager

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