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“Better than anticipated” 5 of 5 bubbles
Review of citizenM London Bankside

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citizenM London Bankside
Ranked #86 of 1,089 Hotels in London
Certificate of Excellence
Morrison, Colorado
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Better than anticipated”
5 of 5 bubbles Reviewed September 27, 2013

This is a fantastic hotel. The room was the typical London size, but WOW. We had a wonderful view from the 5th floor and our bed was so comfortable. We were near the elevator but did not hear any other guest noise ever. My techie husband really loved the tablet control for the TV, Window shades and Lights. The lobby and bar area provided many options for seating to enjoy a snack and drinks. The staff were funny, friendly and helpful. We will stay here again!

Room Tip: It is located on south side of the River Thames. A bit more of a walk to other areas. Download the...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,160 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (635)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

This hotel is great. It is modern, clean, the bed is amazingly comfortable, the entertainment in the room is great and the shower is awesome. It is a very small room but it is cleverly designed so that you have everything you need.

Room Tip: pick a high floor
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  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gaenslyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PetePhillips
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 27, 2013 via mobile

This is my favourite hotel in London. When I can find a room at a good price, it is my first choice. Excellent room, wonderful bed, free movies, amazing atmosphere, great breakfast, awesome location, free wifi. What is there not to like?

Stayed September 2013, traveled on business
Helpful?
Thank PetePhillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arundel, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 26, 2013

Third time staying at Citizen M - Can't be beaten . fantastic atmosphere. Rooms quicky but fab.
Staff are the best.

The room was very clean and a huge bed too. It's very modern and the 'tablet' to control everything in the room works really well. A lovely bathroom and the shower was amazing too!

All the staff were friendly and the breakfast was very good. A recommended hotel, in a great location.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MoyAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
111 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

Loved this hotel!

The room was very clean and a huge bed too. It's very modern and the 'tablet' to control everything in the room works really well.

A lovely bathroom and the shower was amazing too!

All the staff were friendly and the breakfast was very good.

A recommended hotel, in a great location.

Stayed September 2013, traveled on business
Helpful?
Thank FLYTHEW0RLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
7 reviews
5 of 5 bubbles Reviewed September 23, 2013

First time to England (London). Stayed for 10 days at CitizenM....First class place! Friendly staff working front desk and bar! Funky and colorful lobby with very bright and colorful furniture/decor...feels like home! Huge, comfortable bed, stylish decor in room with table to use laptop. Samsung tablet in each room allows you to control the room temperature, lighting, music, blinds, alarm, tv, as well as being used for web surf. Booked several months in advance and paid less than $200 per night for a top 20 hotel in London. 3 blocks from Tube....7 min walk! HIGHLY recommend this hotel to everyone.

Room Tip: Rooms facing courtyard are quieter. Choose higher floor too
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JChristopher5246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 21, 2013

We recently stayed at citizenM for 5 nights. The room was very clean and comfortable despite being small. Most importantly, the room was quiet and we were able to sleep well after long days of sightseeing. The only drawback to the room was the bathroom had very little privacy.

The staff was great for the most part. A man by the name of Hiral (I think) was extremely friendly and helpful and made up for the one rude bartender we encountered.

We would definitely stay here again!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#79 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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Also Known As:
CitizenM London Bankside England

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