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“contermporary LUXURY with service to match”

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citizenM London Bankside
Ranked #86 of 1,076 Hotels in London
Certificate of Excellence
Reviewed May 25, 2013

thursday evening was my second stay at ' citizen M ' and once agin it surpassed my expectations in terms of design, flair and exceptional customer service in a different league to any other hotell i have stayed in in London

my room was presented imaccculately without a spec of dust or a smear of a cloth ANYWHERE, the bed, duvet and huge pillows were MEGA comfortable and ensured a fab nights sleep

on this occaion i electeded to dine in as i had little time to find anything outside of the hotel ( i make it a point of never eating during the evening in Hotels ) the food and ambience were to match the levels of sevice noted above, simple format of serve yourself - DELICIOUS

all in all a magnificent stay and one to be repeated EVERY time i spend time in London

thanks to all the staff for making it such a friendly and ' spot on ' experience

paul welch

Room Tip: all rooms are the same ! Oh dont choose citizen M if you are travelling with heaps of suitaces...
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  • Stayed: May 2013, traveled solo
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Thank charriotman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,081 - 2,087 of 3,396 reviews

Reviewed May 25, 2013

Stayed here recently on my first trip to London. Such a great hotel! High tech, hip, really cool room with everything you need including wonderful full wall window next to bed. If you're looking for an old London experience, this is not for you. But if you want the new, modern London this is the place. Location is great, nice neighborhood, good transportation, just a block or so from the Thames with all it's wonderful little bridges to the many historic sites in London. The Tate Modern is a block and a half away and the Old Vic close by walk or take the Underground one stop from Southwark. Lots to explore. Modern architecture, The Shard, City Hall. Excellent hotel lobby with much activity, food, drinks and lots of cool stuff to look at. Free WiFi and movies in room. Can't wait till citizenM comes to NYC!

Room Tip: If you like to experience streetlife when in bed, get a room in front.
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  • Stayed: May 2013, traveled solo
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1  Thank adrienneholderith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2013

The rooms are funky and functional, quiet and comfy. The staff are amazingly friendly and happy, not a grumpy face to be seen unlike in so many other hotels. One immediately felt at home. The location is great, especially when travelling in from City airport. Also a good place to meet as the area feels like a big library and it has an outdoor atrium which gives it that necessary green feel....

Room Tip: higher floors better
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  • Stayed: May 2013, traveled on business
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Thank SabOxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2013 via mobile

Stayed for one night only. If you love gadgets this is the place for you. All the room controls are from a tablet including TV blinds room temperature and lighting. Room had very good lighting by hotel standards.

  • Stayed: May 2013
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1  Thank H_M_P_888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

Stayed a weekend at CitizenM last weekend. I knew the hotel from hearsay, but it was above expectations. Good rooms (small, but the big bed makes up for that), a nice shower, really thick towels, good bed, nice lounge with a good atmosphere, invites you to read the paper or drink a cup of coffee. The people are friendly and helpful. I will return.

  • Stayed: May 2013, traveled as a couple
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1  Thank Noel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

We stayed at this hotel for 5 nights i April 2013. On arriving at the hotel we were a little surprised (pleasantly) at the the size and layout of the entry level with lounge, dining areas, bar and computer areas. For the rate we paid we were expecting less. Our room was also a bit of a surprise as it was smaller than expected (our issue not theirs). Having said this it worked well. The king size bed takes up one end of the room wall to wall with a large storage draw under for one travel case. The desk and chair in the room are also small but adequate.The ensuite is of translucent frosted glass and whilst compact works well. It should be noted that this was definitely the smallest room we stayed in on our 6 week holiday but we rate this hotel as possibly on e of the best value given its location and how well the room actually works. The food downstairs was a little limited but again good value.We'd defintely recommend this hotel to our friends and family

  • Stayed: April 2013, traveled as a couple
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Thank TravellersfromPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

we found this hotel by accident, but what a strock of luck. This is a breath of fresh air, diffrent from the standard run of the mill dull rooms you ussully get in london. great value for money, cost v quality is spot on. when next in town we wont look any further. thank you for a great stay.

  • Stayed: April 2013, traveled as a couple
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Thank harry t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Phone Number:
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#81 Luxury Hotel in London
Price Range: $149 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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Also Known As:
CitizenM London Bankside England

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