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“New dimension Hotel” 5 of 5 bubbles
Review of citizenM London Bankside

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citizenM London Bankside
Ranked #86 of 1,089 Hotels in London
Certificate of Excellence
Zagreb, Croatia
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“New dimension Hotel”
5 of 5 bubbles Reviewed November 15, 2012

I have always loved coming to London, but after visiting Citizen M London just got even better for me. It is a new hotel located near London bridge, with unbeliveble lobby, chill-out zone, bar & breakfast area on ground floor and free wi-fi as well. The staff is very nice and helpfull. Rooms are very clean, and a little bit small, but also have a very good usage of space in them and have a very, very nice design as the hotel itself. Also for the first time I saw a tablet controlled room, where you can change AC, TV and radio chanells, the lightning of the room, go online, and control the room's curtains all with one tablet, very exiting!

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vucibatina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (635)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Bristol
Level Contributor
217 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed November 15, 2012 via mobile

Avoiding the repetition of other views, I enjoyed staying in the Citizenm. The rooms are very small but functional and with an excellent entertainment system controlled by a tablet. My only negative comment is that my room was on a low floor and faced the front of the hotel where people congregated to smoke, so it was a bit noisy. Check in and check out was efficient as it was self service, like the breakfast and dinner (very limited choice when I ate). Recommended and an interesting stay.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mew20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
5 of 5 bubbles Reviewed November 15, 2012

This hotel was by far the best we have stayed in. The rooms are clean, refreshing and just the right size, the breakfast is amazing (I'm still having withdrawals!) and the staff are just lovely and so willing to help. My only upsetting point it the fact that there isn't one in Australia! I'm going to have to travel back to London just to experience this hotel! Oh and best cocktails in the whole of London :p

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bree O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 14, 2012 via mobile

We stayed here for 4 nights and really enjoyed it - it's definitely a 'trendy' hotel with modern ambience which is great particularly if you're a fan of tablets and gadgetry. Our room was small but perfectly formed. At times it did feel a bit like being in a futuristic pod which was nice for a couple of days but did sometimes feel a bit 'soul-less' - you couldn't even open the blinds without use of technology! I really enjoyed it for a short stay though. And the beds are fantastically comfortable!! The communal bar/breakfast/ lounge area was nice too. Everyone was very unobtrusive - so it's not the place to go to make friends! But it is a great place to go if you want a clean place to stay in a 'cool' environment.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank moohouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
173 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

not the cheapest place to stay in london but a very stylish hotel. love the common areas and bar/breakfast area. the design is fantastic. rooms are small but perfectly formed. bed and pillows very comfy. could have done with a bigger duvet. mood lighting a nice touch and giant tv. my husband liked playing with the gadgets. we had a few problems with our room. arrived to find no electricity in our room. later on we got locked out as our keycard stopped working. and then the movies wouldn't work either. the staff were great though - problems were solved quickly and they offered us a free drink and breakfast as an apology.

Room Tip: rooms are 'soundproofed' but not against london traffic. ask for a room facing into the quad...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank owlbeonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

Citizen have thrown away the hotel rule book, "death to the trouser press" is just one of their mottos! Not like any other hotel I have been to - we loved it! My daughter and I loved the gadgets allowing you to select ambient lighting, free internet, free movies, all brillliant. The bed was enormous and really comfortable , shower room spotless and efficient. Lobby area was like being in an art gallery but with cosy seating areas. Staff were helpful but not intrusive and the self service check in and out was easy, once we'd got used to it!

Room Tip: Front of hotel looks out on to Southwark St, slight noise from traffic in room 223
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
williton
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

Great staff, wonderful coffee, simulating surroundings.The bed was huge ant the shower was wonderful. I don't like hotels usually, but citizenM is very relaxing. It was really good fun staying at the hotel. Even all the other customers were nice.

Room Tip: They are all the same, but probably choose one with a view of the street.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kennynet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM London Bankside

Property: citizenM London Bankside
Address: 20 Lavington Street, London SE1 0NZ, England
Location: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#79 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 
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Also Known As:
CitizenM London Bankside England

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