My daughter and I chanced a booking at this hotel, having arrived in London to find our original week's accommodation at another hotel was no longer available, and we had nowhere to stay. Someone was definitely looking after us! We booked online from an internet cafe around the corner and turned up at this hotel to the most welcoming staff I have ever encountered. Nothing was a problem, from the initial booking in to booking out a week later. Our bags were carried to and from our room, tours booked and local and sightseeing information given with knowledge and interest, and assistance readily given with internet access. The location of this hotel is great, being a 2 minute walk from Paddington train station and underground, which gives easy access to Heathrow and all the sights of London. Restaurant and shopping facilities are all within a short walking distance. It is a 5 minute walk to Hyde Park, which can extend to a 20 minute walk to Oxford Street if you are so inclined. Our room was plenty big enough, and the bathroom, although compact was good, with plenty of hot water. The room was cleaned and the complimentary tea, coffee etc replenished every day. Breakfast was included and there was a huge choice of food from cereal to fruit to traditional english breakfast, and included the availability of gluten free foods, an essential for us. Like the reception staff, the dining room staff were professional and friendly and all requests were handled promptly and with a smile. As part of our holiday, we had left 4 days free before coming home to do the things we may have missed in London first time round. We had no hesitation in re-booking at the Park Grand London Hyde Park, and it would be our first choice of accommodation if/when we come back to the UK. Thankyou everyone for helping to make our holiday such a memorable one.
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- Also Known As:
- Park Grand London Hyde Park England