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“comfortable stay” 4 of 5 stars
Review of Park Grand London Hyde Park

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Park Grand London Hyde Park
Ranked #261 of 1,066 Hotels in London
Certificate of Excellence
Hertford, United Kingdom
2 reviews
“comfortable stay”
4 of 5 stars Reviewed February 28, 2013

My husband & I stayed in the deluxe double & were very pleasantly surprised. It was a very spacious room & very tastefully decorated. Cleanliness of hotel & dining room were very good. Breakfast was plentiful & very nice. This was our second stay & we will definitely come back again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank liz p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, March 1, 2013
Dear Guest,

We are glad to hear that you had an enjoyable stay with us.
We ensure every guest has a relaxing visit and thank you for your observation in regards to our Breakfast
We hope to see you again very soon.
Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,658 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (335)
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English first
Swansea, United Kingdom
1 review
4 of 5 stars Reviewed February 27, 2013

Comfortable Hotel close to two underground stations. Attentive staff particularly at breakfast where the service was first class. For easy access to London we would recommend this Hotel and we will be staying on our next visit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, February 28, 2013
Dear Guest,

Thank you very much for taking the time to respond. We are really pleased that you enjoyed your stay with us. It was a pleasure to read about our team’s friendliness ,
Hope to have a chance to give you warm welcome back in the near future.
Best Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xabia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed 24th feb 2013 & was made very welcome by the Hotel manager & staff, who even arranged my collection from euston station which was helpful & inexpensive .
My room was quite compact but very comfortable & the TV was excellent. Just a ten min walk from paddington & lots of shops & restraunts.
Will be using again as very good value for money, but best of All excellent welcoming staff
Thank you.

Room Tip: I had room 406 which was ideal with a very comfortable bed, sorry there is No swimming pool as I sa...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Paul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, February 27, 2013
Dear Guest,

We thank you for your lovely comments about our premises, our fabulous staff, & me. We are more than happy to have you with us and will defiantly look forward to your visit.

For assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com

Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slagelse, Denmark
1 review
4 of 5 stars Reviewed February 24, 2013

My boyfriend and I stay three nights at the hotel for a break away in London. The room was really nice even though we were a little surprised that we were going to stay in the basement, but the room was very neat and combed. The breakfast was very good and highly recommended. All in all a really good stay, and we would like to book the same hotel again. Excellent service!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank monica_ras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, February 25, 2013
Dear Guest,

Thank you for posting your review.
As mentioned, we have rooms in therbasement .However,Please let me inform about your future visit, I will make sure we arrange higher floor for you & ensure you have another relaxing visit . I also would like to thank you for your observation in regards to our Breakfast
We hope to see you again very soon.
Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2013

Our family of 4 (2 young children) stayed here back in October (sorry for such a late review). The hotel is in a perfect location for accessing the tube and very comfortable/clean.
The staff went above and beyond in all ways, especially Javal. His helpfulness and kindness made the stay amazing. Our youngest still talks about her friend Javal to this day.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BLD23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, February 25, 2013
Dear Guest,

We thank you for your lovely comments about our premises & our fabulous staff especially Jamal. I will definitely convey your message to him.

We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com

Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 21, 2013

I booked one night for my husbands 60th birthday as a surprise and had ordered, on line when booking, a bottle of wine for the room. Was a little disappointed when we first arrived as although we had been upgraded to a club room it was not quite what we expected. We couldn't find the bed at first and then discovered that it was upstairs!! There was confusion over the ordered bottle of wine and the complementary wine, fruit etc in the room and the bottle of wine was sent up after I had made the staff aware that it had been ordered. We were not made aware of the items being complementary until we asked the following day. We will know next time. Maybe there could be a note left for the guests to inform them of the complementary items. Breakfast was very good and the staff throughout the hotel we friendly and helpful. Would definitely use this hotel again.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank Derjac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, February 22, 2013
Dear Guest,

Thank you for your comments regarding your recent booking with us here at the Park Grand London Hyde Park.
Your business is very important to us and we value your feedback. By telling us you feed back especially Complementary Note, it gives us an opportunity to improve. Please write to me when your plan your trip to London, I will be happy to assist you. You can write to me on - housemanager.hydepark@shaftesburyhotels.com
Thank you again for taking the time to complete the survey. Look forward to have you back.
Yours Sincerely,
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 21, 2013

My partner and I booked last minute for a 3 night break away in London. We were not disappointed. Just a few minutes walk from Paddington station, we found the check in very easy and were pleased with our room. We were on the top floor so had to climb a flight of stairs after the lift, but as we are fit and able it was no problem for us. The room was a nice size despite being up in the Gods! and was also very clean. I had seen some previous reviews that said the bathrooms were on the small size. Its true that the toilet is closely set to the shower, however I could only ever see this being a problem if you are of large stature, so no issue for us.
I have no particular negatives to say about this hotel, but if I had to, I would say that on the last day we were only supplied with one bath towel, not two, although I am quite sure that I had spoken to reception, we would have been supplied with another.
Although we did not use the bar/restaurant facilities so can't give a 'full' review, I would recommend this hotel to anyone and would definitely stay again.

Room Tip: If you are unfit or disabled then I would suggest you ask for a room that's not on the top floor...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank beckyboots1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this review, February 22, 2013
Dear Guest,

We thank you for the lovely comments on Park Grand London Hyde Park.
I would like to request you to give us an opportunity to arrange rooms with a bigger bathroom for you. Please let me know about your future visit to do the arrangement.
We are looking forward to welcome you back in the near future.
Kind Regards
Gourav Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Grand London Hyde Park

Property: Park Grand London Hyde Park
Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Phone Number:
Location: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#196 Luxury Hotel in London
#219 Business Hotel in London
#254 Family Hotel in London
#351 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Park Grand London Hyde Park England

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