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Park Grand London Hyde Park
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Reviews (2,266)
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All reviewspaddington stationmr sakarhyde parkduplex roomwestbourne terraceheathrow expressbooked this hotelbusiness triprooms are smallbreakfast was excellentenglish breakfastfew minutes walkoxford streetyogurtarinapounds
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Reviewed February 15, 2013

This was a very good choice for us. it was a clean, well managed hotel at a great location nearby to Paddington station for trains and underground. I can only say complementary things about the staff. They were involved and eager to resolve any requests you made.

  • Stayed: February 2013, traveled as a couple
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1  Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this reviewResponded February 16, 2013

Dear guest,

Thank you for staying with us at The Park Grand London Hyde Park.
We are pleased to your excellent feedback, been shared among our team and they all thank you for the same.
We are glad to hear that you will be choosing to stay with us in the future. Please do write to us prior to your arrival and we will me more than happy to make arrangement for your comfortable stay.

Kind Regards
Gourav Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

We just had a three night stay. Excellent location with a good choice of underground and buses & very close to Paddington station.
A very nice room on the sixth floor with bath & shower; shower gel, shampoo and plenty of towels. Fresh flowers in the room, tea, coffee and biscuits. Very comfortable bed and a good flat screen television. The air con worked well and was quite enough not to disturb.
The staff were very friendly and helpful. We would highly recommend this hotel and will be back.

Room Tip: We stayed in a room that was on the main road however it was still quiet. The ceilings were slopping on one side of the bed so perhaps not suitable if you are tall!
  • Stayed: February 2013, traveled as a couple
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Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this reviewResponded February 16, 2013

Dear Guest,

We thank you for your lovely comments about our premises & our fabulous staff.

We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com

Kind Regards
Gourav Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2013

We had actually booked to stay at another Shaftesbury group hotel , but were transferred in the hotels limo to this very similar hotel nearby,due to an overbooking.
The staff were superb in handling this problem and included a superb complimentary breakfast
to compensate for the change.
These hotels were a delight , staff were among the best we have experienced at hotels costing twice as much.
The premises were spotless, and with the exceotion of the very small size bathroom could not have been better,the very small bathroom was acceptable for a short stay but would have been tiresome if we had stayed longer, but the superb staff and other aspects of the hotel made up for this.
The breakfast with both hot and cold buffet was among the best we have enjoyed anywhere.
All in all a very nice experience which we hope to repeat in the near future..

Room Tip: If staying for more than an overnight ,ask about the bathroom size?
  • Stayed: February 2013, traveled as a couple
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Thank ronald s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this reviewResponded February 18, 2013

Dear Guest,

We thank you for your lovely comments about our premises & our fabulous staff.

We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com

Kind Regards
Gourav Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

Nice and clean hotel. Did not try the hotel breakfast as a 5 minutes walk to Paddington St. provides several OK breakfast and dining places. Our room 409 was big enough for two with space around each side of a quite narrow double-bed with a single, wide quilt.

The bathrooms was quite tiny and a WC constricted between the wall and the shower. The shower, however was nice, with a good water pressure. As in most hotels, shelves or other storage amenties was missing, probably to make it easier to clean.

Room Tip: 409 (and probably also 109, 209, 309, 509 and 609) was very OK. Our travel companions got a room in ground floor (80x) which was very tiny.
  • Stayed: February 2013, traveled with friends
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Thank WiserGuy_Stvg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this reviewResponded February 14, 2013

Dear Guest,

We are glad to hear that you had an enjoyable stay with us.
As mentioned, our bathrooms are indeed different in sizes. I would like to request you to give us an opportunity to arrange room with bigger bath room.
We ensure every guest has a relaxing visit. We hope to see you again very soon.
Kind Regards
Gourav Gupta

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Reviewed February 12, 2013

I have to stay in London often, for 2 days. I like staying at this hotel because it is right next to Paddington Station (for Heathrow Express access). Besides Paddington, there are other Underground stations near by. It is a nice area to take walks, and is right next to two tremendous parks. I also would plan on using this hotel for pleasure, at some point, when I'm able to visit London with my wife. The free internet is also good.

Room Tip: I like getting a Club Room - this is like getting a little apartment, with a second floor that includes a "living room", a kitchentte (with a microwave), and a big screen TV. You also get a "welcome" basket of some fruit, soda, and a little wine. On the negative side, the toilet is rather tiny - maybe ask for a Club Room with a bigger bathroom - that's what I'm going to do next time :). I'm not really sure they have a fitness room, but I was required to fill that in.
  • Stayed: February 2013, traveled on business
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Thank Cincykid77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gourav G, Manager at Park Grand London Hyde Park, responded to this reviewResponded February 12, 2013

Dear Guest,

Thank you very much for taking time to share your wonderful review.
I am delighted that you enjoyed your recent stays with us. Thank you for your positive comments about the Hotel.
Hope to welcome you back soon!
Kind Regards
Gourav Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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