VERY VERY DISAPPOINTED!!! Originally we were ment to stay in Park Grand Paddington but on arrival we were told our room that was allocated to us had a leak (obviously a lie as I have read other people's reviews. Then when we got to there sister hotel park grand Hyde park we were taken to our room M3 away from the other hotel rooms it was cold and stunk of cigarettes. It was a tiny room you couldn't even swing a cat in there or even walk around the bed. No mini bar which Is standard in most hotels these days especially a 4 star haha this hotel is more like a 2 star if that! When I complained I was told there was grading of rooms that's why there was no mini bar, so next time I will have to pay more that 110 pounds to get a mini bar what a joke!!! It noisy and the fire alarm went off at 11.00 pm. I'm very unhappy with my stay here and can't wait to leave tomorrow!!! Would never come back. I advise anyone looking to come to this hotel to read all the reviews it is all true!!!!!
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- Also Known As:
- Park Grand London Hyde Park England