Was due to stay in the Grand Royale London Hyde Park hotel but due to maintainence problems at the hotel we were sent to this one instead. We did not have a problem with this as we were notified a few days before travel and this hotel was still in the area we needed as we were going to the Wireless Festival which takes place in Hyde Park so we were happy as this hotel was still within walking distance. We also received complimentary breakfast for the inconvenience.
Check in was fast, our room was a bit of a maze to get to, lots of stairs and corridors once you get out of the lift. The room was small but not overly, and we didn't actually spend much time in there anyway so we weren't too bothered. The bed was comfortable. Being on one of the higher floors we had a lovely view from the window. The bathroom had a heated floor and the shower was powerful. The decor was nice and modern. The bedside lamp wasn't working when we arrived but someone came up to fix it instantly. Whenever we rang down for anything it was brought up extremely fast.
Breakfast wasn't anything special. I requested a fried egg on both mornings and they were brought out swimming in grease. The bacon looked as if it could have been cooked for a bit longer. And there didn't seem to be enough staff to be able to seat people, replenish cutlery and clear tables. In fact, it seemed to be just one poor woman doing all the work.
Overall we had a pleasant stay and would definitely stay here again.
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- Also Known As:
- Park Grand London Hyde Park England