booked via lastminute.com's 'Top Secrect Hotels' option so was expecting much better than a room on the 7th floor.....when lift ends at 6th floor....and having to carry bags up steep narrow staircase to stuffy room in what once must have been an attic/roof space; bedside lights wouldn't turn off so had to remove room key from card reader to sleep in airless room as that meant the air-con couldn't be used and woke to find no cold water properly piped to the bathroom so shower and WC were not properly available.....wasted hour and a half dodging in and out when some cold came through intermintently....reception indicated we would have to wait til 9am for maintainace to arrive ....we calleed at 7.30, will never stay there again
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- Also Known As:
- Park Grand London Hyde Park England