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“A new Holiday Inn in a buzzing spot”

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Holiday Inn London - Stratford City
Ranked #124 of 1,067 Hotels in London
Certificate of Excellence
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“A new Holiday Inn in a buzzing spot”
Reviewed April 10, 2013 via mobile

Great to stay in a newer HI. Got upgraded to a room on the 7th floor overlooking the Olympic Park. Hotel, service and good were all very good. Will defo stay here again. Also lots to do around as the hotel sits directly within Westfield Shopping Ctr. Shops, bars, restaurants and cinemas abound! Oh and the bath was just fab :-)

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Archirep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this review, April 11, 2013
Dear Archirep

It's wonderful to know that you had a great stay with us and we like to thank you for your lovely review.
It seems that we have ticked all the boxes you had for a great stay: location, service, entertainment and a great bath.

We hope to welcome you again in the near future.
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Basel, Switzerland
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 9, 2013

New and modern hotel close to shopping malls and the tube station Stratford.
Really nice was the free drink at the hotel bar.
Service was nothing special but ok.
For London a good price but it is not really central located.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Basel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, April 10, 2013
Dear Basel S,

Thanks for the great comment.

I am glad to hear you had a nice stay with us and hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South of England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 8, 2013

Great location near the tube and on the doorstep of Westfield shopping centre. Booked to take my daughter to the One Direction concert at the O2 and it was so easy to get to the O2 from this hotel.

Even though we arrived very early to check in (10.30) I was expecting just to leave the bags, they found us a room ready and available. All staff were helpful and we experienced nothing but excellent service. Planning to stay at this hotel again, we booked through Hotel Direct and paid £78 for a double room with breakfast, excellent value!

Room Tip: Ask for overlooking the Olympic Park, fantastic views!
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malibu0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this review, April 11, 2013
Dear malibu0509

Thank you very much for your review.

I sincerly hope you and your daughter enjoyed the concert as much as our hotel. It's great to hear that the team found you a room to check in early so you were able to get reasy for your great night out.

We are looking forward to your return to our hotel.
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Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

Modern hotel. The room was worth the money with a large flat screen tv, lap top safe and room service. Parking was just £5 for 24hours. The tube is minutes away and you can be in central London before you know it. Westfield has plenty of restaurants, a cinema and of course shops which I think are open until 9pm most nights. Check in /out process was quick but if I am honest a little robotic and lacked a personal touch but this did not affect our stay and I would highly recommend to all.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCENEONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, April 10, 2013
Dear scenceone,

What a great review to read! Thank you very much for your compliments.

I am pleased to hear that you enjoy your stay and found the location to be excellent, and within easy walking distance to your transportation link and favourite shops.

We have passed on your feedback to the entire team to ensure we continue improving our check in and out and also product so as to make sure our guests’ expectations will be always met.

I look forward to welcoming you back in the near future
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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 8, 2013

Ideal for shopping in Stratford Westfield. Parking only 3 mins walk and £5 for 24 hours. 5 min walk to tube 20 mins central London.good view of Olympic stadium Will be booking in again soon. The shopping centre is not well signposted at the moment I think this due to a lot of ongoing roadworks but am sure this will soon be sorted (sat nav) may not get you there)

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjdaily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, April 9, 2013
Dear sjdaily,


We are pleased to hear that you have enjoyed your stay in our hotel which is one of the newest New Generation Holiday Inns in the UK which explains our different interior design compared to other Holiday Inns.

We look forward to seeing you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 6, 2013 via mobile

I stayed here for one night as I was going to a performance at the 02. The price of the room was very reasonable and actually cheaper than some ghastly hotels I've stayed in around London previously. The room was immaculate, very clean, well presented and a very comfy bed. Service was great and the location is excellent, it is within the Westfield Stratford City complex and is easy to get to by rail. I would certainly recommend this hotel and will look to stay here again in the future.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gareth848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa S, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review, April 8, 2013
Dear Gareth848,

What a great review to read! Thank you very much for your compliments.

I am pleased to hear that you enjoy your stay and found the location to be excellent, and within easy walking distance to your transportation link and favourite shops.

I look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, UK
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2013

I stayed here for one night on business. Absolutely fantastic location for Westfield, the area outside of the hotel has so many nice restaurants and a lovely atmosphere. It is on the Chestnut plaza.
The hotel itself was lovely, the rooms were immaculate and finished to a very high standard. I didn't try the restaurant there as they weren't open when I wanted to eat, the menu though looked fantastic. I chose to eat at Jamie's Italian which is a few minutes walk away.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TanyaLouise11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this review, April 4, 2013
Dear TanyaLouise11

Thank you very much for your lovely review.

Westfield, Europe's largest shopping centre, has indeed loads to offer with its various eateries and stores. It is a pity that you hadn't had the chance to eat in our restaurant which is open daily for dinner from 6-10pm but I am sure you will visit us again in the near future.

We are looking forward to have you staying again with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn London - Stratford City

Property: Holiday Inn London - Stratford City
Address: Chestnut Plaza 7 Westfield Stratford City Montfichet Road | Olympic Park, London E20 1GL, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#34 Spa Hotel in London
#54 Family Hotel in London
#85 Business Hotel in London
#108 Luxury Hotel in London
#112 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Holiday Inn London - Stratford City England

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