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“amanda” 5 of 5 bubbles
Review of The Gateway Hotel

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The Gateway Hotel
Ranked #593 of 1,087 Hotels in London
Certificate of Excellence
Plymouth, England, United Kingdom
2 reviews
“amanda”
5 of 5 bubbles Reviewed November 2, 2011

great location stayed here for two nights in October , very freindly near the clapham south underground located near shops, i enjoyed my stay here it was very reasonable especially for London would highly reccomend . On a busy road but london is busy great location would definatly stay here again many thanks for a great stay at a lovely freindly hotel.

Room Tip: i would rccomend the double ensuite room very reasonable priced for london
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amzz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    47
    61
    18
    6
    7
See reviews for
28
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9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Runcorn, United Kingdom
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed July 26, 2011

We stayed here with another couple in the middle of July 2011 for 2 nights. Our friends were in Room 9 (1st floor) and we were in Room 2. Room 9 was on the front of the main building and quite bright but noisy because of the busy road outside.

Room 2 was down some narrow stairs in the basement. The smell was the first thing we noticed, a sort of musty, mouldy old ash-tray smell – I realise it’s an old building but this smell was not right. The guy who showed us to the room left us at the bottom of the stairs outside the room, handed us the key and left. When we entered the room the smell got worse, the room itself was dark, dank and dirty.

The bathroom and toilet were old, dilapidated and frighteningly filthy, the toilet seat was broken and hanging half off. The shower was an ancient “over the bath” type with a grimy head which gave out a trickle of water directly over the taps so water sprayed everywhere. The bedroom was no better, the walls were mouldy and this was badly hidden by a coat of white paint. There were thick and dusty cobwebs in every corner and on the light fittings. Then there was the very nice welcome gift of a dead mouse in the middle of the carpet.

We went back to reception to request a room change and were told that there were no other rooms available that night but we could change on the 2nd night, but they would, very kindly, remove the mouse! When we pointed out that this was not acceptable the guy called his manager, we were then offered the choice of a) having the room for free or b) they would call another hotel and get us in there for 1 night. As there were no vacancies anywhere else and we were staying with another couple we decided to stick with what we had. We were told that the room was due for refurbishment and that the building was old. I have no idea how this justifies the poor cleanliness of the room – it costs nothing to clean something properly especially when you are asking someone for £75 a night for the privilege of staying there! In all the staff did not seem that bothered or surprised by what we were reporting.

We went out relatively early and spent the rest of the evening in the bar/ restaurant, The Avalon, next door, which I would thoroughly recommend! The nights sleep was not very good at all as the fridge in the room made a lot of noise and kept us awake as did the thought of more mice creeping about the room!

The next day we went out early and returned late to avoid spending any more time in the room, we found that all our things had been moved to Room 6 even though we had not asked them to do this. Room 6 was a vast improvement on Room 2 it was small but brighter and with a shower cubicle. However our room did have a Power cut because we put the extractor fan on for the shower. The room was still not the cleanest but was better than before. The room was also at the front of the hotel near the main road which was very noisy with lots of buses stopping outside. Don’t get me wrong I didn’t expect peace and tranquillity this close to central London but the windows seemed to keep none of the noise out.

One thing this hotel has going for it was the location, 5 mins from Clapham South tube station and Clapham Common with lots of local shops and places to eat.

This place is worse than Fawlty Towers, at least that was probably cleaner! For a hotel in the country’s capital you expect better standards, I can’t imagine what impression this must give to tourists staying here visiting London. Safe to say we will never ever stay here again and will not be recommending it to friends and family.

Negatives: Dirty, noise, dead mouse

Positives: Location

Room Tip: If you are going to stay here make sure you dont end up in rooms 1 or 2 in the basement!
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  • Stayed July 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank hobnobbly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
2 reviews
4 of 5 bubbles Reviewed June 30, 2011

I was looking for a cheap hotel in London for one night. Although some reviews found in the Internet were negative I decided to book this hotel. I enjoyed my stay. All was great. The most important that it was close to the Tube station and the room and bathroom were clean.

Good location and value for London. The hotel is 10 min walk from the Tube; Bus Stop is right in front of the hotel. The hotel was very easy to find. The room wasn't huge but served its purpose, and was very clean. The bathroom rather small but clean. Nice area with places to eat and parks; many stores within walking distance. No complaints really.

  • Stayed June 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank pelcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anna bay
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 19, 2011

Stayed here a number of times over 6 weeks as a base for UK and further European travel. A small hotel very conveniently located a short walk from Clapham South Underground. Excellent and very considerate staff did agreat job.
On a busy road, however this is just part of the city buzz and the plus is a number of shops, cafes and small supermarkets nearby.
The rooms were clean with good facilities and the hotel felt safe. As in many places the WIFi was of variable quality in different rooms, more reliable in the reception area.

Room Tip: Ground floor rooms are quieter
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank onemilejorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newtownards, United Kingdom
1 review
3 of 5 bubbles Reviewed May 25, 2011

stayed while over for daughters graduation-room was grand. did not see many staff but was out and about all day. not as noisy as i expected from reviews although my room ws at back. i would go back-good value for clapham.

  • Stayed September 2010, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gayek209953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 25, 2011

Not so quiet area but great locale for London. Excellent public transport at door. Clean rooms and good value for money.

  • Stayed April 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kbruce58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 23, 2009

Stayed here for one night. Rude service at reception and would not let us check in before 2pm. Rooms were clean, however if you choose this hotel then you should bring earplugs. It is located on a very busy street with non-stop traffic into the am, including trucks. Couple this with the London Underground which ratttles the building every 10 minutes. Seriously avoid this hotel. Terrible. Worst hotel I stayed in during a two visit to the UK.

  • Stayed October 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank canadaMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel

Property: The Gateway Hotel
Address: 14 Balham Hill | Clapham Common, London SW12 9EB, England
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#33 Best Value Hotel in London
#343 Romantic Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Gateway Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Gateway Hotel London
The Gateway Hotel London, England

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