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“Great location and easy accomodation”

Hyde Park Garden Mews
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Hyde Park Garden Mews
Ranked #472 of 574 London B&B and Inns
Chester, United Kingdom
1 review
“Great location and easy accomodation”
4 of 5 bubbles Reviewed January 27, 2014

We rented Hyde Park Garden Mews for the second time just before Christmas and it did not disappoint. Having read the previous reviews I was really worried, so I contacted the owner directly and he reassured me the place would be ready, clean and warm. He kept his promise and the house was clean, very warm and we had a great stay. The location is perfect for walking into London, or walk across the road straight into Hyde Park.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gill m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Boston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 14, 2013

When you arrive it's quaint, cobbled street with a family look living area, but look close and it needs decorating and a damn good clean, curtains walls were all marked, it doesn't sleep the amount it states unless you want your children to sleep in the garage!! My children had to sleep with family as there was not enough bedding , we had to sleep on throws and use a dirty quilt with no cover, not enough towels. The jacuzzi bath smells like a sewer. The other bathroom shower leaks through the ceiling, it smells terribly if damp we had to sleep with the window open. The floor was mouldy and gas been for sometime, I have pictures, and they covered it over with a bath mat! When we rang the house keeper number No ANSWER all of our stay. Then I complained to the owner and they didn't want to know, apparently on MY holiday I didn't try hard enough to get hold if them so they could put it right!!! They were obviously out of the country because of the tone of the mobile ring. Very angry and upset as thus was for my mothers 60th and we paid more than a hotel so we could relax, it was disgusting and not relaxing at all. DO NOT STAY THERE. Kerry

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kerryblackburn123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed October 13, 2013

We booked a 3 bed 3 bathroom apartment at the Mews for 5 nights, travelling as a family group of three married couples. The location was very good and overall, the concept and layout good. The problem was that the owner was let down miserably by his cleaning contractors.
The place was [not to mince words] filthy. It simply had not been cleaned to any acceptable standard, with dirty bed linen in one bed, and a used toilet in another room. Towels had been put away damp.
Apart from the lack of cleaning, the only other significant negative was in the kitchen, where the pots, pans and other utensils were simply unacceptable.
On arrival, we were required to contact the owner as we had received no instruction as to how to open the door and access the apartment. The owner was surprised as he had sent an email to our home email address the previous day. Hard to access that email when we were en route.
To give him his due, the owner reacted to our telephone call very promptly. Despite being at the other end of England, he managed to get cleaners in the very next morning, a Sunday no less, and they did a great job. Future users would do well to check if the owner has sacked the cleaners he had in July 2013.

Room Tip: Check on the cleaners
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StuartMac1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyde Park Garden Mews

Property: Hyde Park Garden Mews
Address: Garden Mews, Marble Arch Hyde Park, London W2 2UH, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Kitchenette
Hotel Style:
Ranked #472 of 574 B&Bs / Inns in London
Price Range (Based on Average Rates): $$$$
Number of rooms: 2
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Also Known As:
Hyde Park Garden Mews London, England

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