I had to cancel a booking made and PAID FOR 6 months prior to the visit(Oct 2004). I have been trying to get my money back since September but they always argue: they either have not got the proper CC number(of course it has changed since the booking was made), or they need my postal address, or the person in charge is away for 3 weeks, and now the latest trick, they simply refer me to their website for cancellation policy but they CHANGED the terms in the last 2 weeks!!
I do not know, of course, what their place is like but from my experience you can see that their website cannot be trusted.
- Also Known As:
- Hotel Victorian London England